I'm a rather inexperienced user of Avast, but yesterday I started getting URL:phishing warnings and the connection was cut to the Groove email website, which I need to use as part of my job. I answer the emails there. I put the URL in the Total Virus check and it was fine, and other colleagues with different virus checkers could access it without a problem.
But to me the strangest thing was, although I have Avast installed on both my laptop and my desktop, the warning only appears on my laptop. I can access the Groove emails without a problem on my desktop. How come if it's the same virus checking software, it's only warning me on one device?
I put the false positive report in yesterday, but so far I haven't heard anything and it's still the same issue on my laptop. I'm not working today, but I'm hoping to have a response by Monday. I also tried putting the URL in the Exceptions, but that made no difference. Is there anything else I can try?
