Author Topic: Problems with DXO Photolab 5 & 6 software  (Read 3945 times)

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Offline paolo33

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Problems with DXO Photolab 5 & 6 software
« on: February 14, 2023, 03:41:13 PM »
Hello, a few days ago I installed the new release of Avast antivirus free. I immediately had problems with the DXO Photolab 5 & 6 software. In fact, these two programs would no longer open, continuing to show the initial window. This happened both on my PC with Windows 11 (version 22H2) and on my Notebbok with Windows 10 (version 22H2). After many searches and attempts, I came to know, on the DXO Forum, that other people with the same problem had solved it by uninstalling Avast free antivirus.
So I did too and the two programs then opened regularly.
Before installing the new release of Avast the two programs worked normally.
The entries in the "exceptions" of the folders relating to the aforementioned programs were of no use.
Do I really have to stay without Avast ? or do you have any solution.
Thank you

Offline AndreasF

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Re: Problems with DXO Photolab 5 & 6 software
« Reply #1 on: February 15, 2023, 09:56:26 AM »
i have the same problem with avast one (buy version) and DXO Photolab 4 + 6!

Offline fabbio

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Re: Problems with DXO Photolab 5 & 6 software
« Reply #2 on: February 21, 2023, 10:11:22 PM »
I have the same problems.
Uninstalled AVAST, then DxO works again :(