Author Topic: Change subscription from Windows to Mac  (Read 1820 times)

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Offline Roengelo-

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Change subscription from Windows to Mac
« on: February 27, 2023, 01:18:39 AM »
Greetings,

I recently moved from a Windows device to Mac. I have an Avast One subscription on the Windows PC. However, I don't know how to activate the subscription on the Mac. I keep getting "Sorry, this activation code is for an unsupported product". See image below.

Does anyone know how to activate the subscription on a Mac?


Offline Roengelo-

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Re: Change subscription from Windows to Mac
« Reply #1 on: March 05, 2023, 11:31:27 PM »
Anyone?

Offline DavidR

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Re: Change subscription from Windows to Mac
« Reply #2 on: March 06, 2023, 12:14:05 AM »
You could try this -  Sales change order details wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option - and then the I have a different billing or license issue and click Next and follow.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.10.6086 (build 23.10.8563.800) UI 1.0.784/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security