Author Topic: Avast blocking App  (Read 795 times)

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Offline jday

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Avast blocking App
« on: February 28, 2023, 02:48:53 AM »
I had two customers call up today trying to use our CAD/CAM software for programming their CNC equipment and the software would no longer start up. They were both using Avast Antivirus and had been using it for a while. The only way to get the CAD/CAM software to run was to uninstall Avast.
I downloaded Avast and same thing. I added the program to the Exceptions under Ransomware and also under Exceptions using advanced options. The program is called IGEMS (www.igems.se). Screenshots attached.

Offline rocksteady

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Re: Avast blocking App
« Reply #1 on: February 28, 2023, 10:03:37 AM »
You can report a possible false positive direct to Avast, using this form: https://www.avast.com/false-positive-file-form.php
« Last Edit: February 28, 2023, 10:06:55 AM by rocksteady »