Author Topic: New Customer just installed it says pay more  (Read 1336 times)

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Offline Rebecca16

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New Customer just installed it says pay more
« on: March 10, 2023, 08:19:07 PM »
I just paid $100 for a year of service.  The first scan said I am not protected pay more.  Why wouldn't they sell me what I need to be protected?  Just part of it?  Very concerned and disappointed.

Offline DavidR

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Re: New Customer just installed it says pay more
« Reply #1 on: March 10, 2023, 08:34:24 PM »
I bet this was a Smart Scan ?

Personally I don't do on-demand scan and that includes the so called Smart Scan.  To me much of what the Smart Scan finds results in a recommendation of another avast paid product.

However, you don't give much information to work with.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.9.6082 (build 23.9.8494.792) UI 1.0.781/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security