Author Topic: New beta version 23.4.6060  (Read 2997 times)

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Offline Karel Šťavík

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New beta version 23.4.6060
« on: April 20, 2023, 02:35:08 PM »
Hi everyone,

there is a new beta version ready - 23.4.6060 (build 23.4.8100).

What was fixed
Avast tray - some internal changes
Detection process related improvements

Known issues
You might encounter issue that you are logged out from your subscription. Please let us know in case you are affected by this issue. Thank you

Download links
Avast Free: https://bits.avcdn.net/productfamily_ANTIVIRUS/insttype_FREE/platform_WIN/installertype_ONLINE/build_BETA
Avast Premium: https://bits.avcdn.net/productfamily_ANTIVIRUS/insttype_APR/platform_WIN/installertype_ONLINE/build_BETA
Avast Clear: https://s-beta9x.avcdn.net/beta9x/avastclear.exe

Enjoy this beta!
We are looking forward to your feedback.

AVAST Team

Offline NON

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Re: New beta version 23.4.6060
« Reply #1 on: April 20, 2023, 05:41:22 PM »
Thanks for the new beta :)
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline tk6

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Re: New beta version 23.4.6060
« Reply #2 on: April 20, 2023, 08:34:26 PM »
Starting with the previous beta (6059) and now this, the system takes between 2 and 5 minutes to shutdown!  Normally it's 20 to 30 seconds.    OS is W7-64 (with all ESU updates) with 16Gb.  Using the Avast "Disable until computer is restarted" returns the delay to normal.

Offline Karel Šťavík

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Re: New beta version 23.4.6060
« Reply #3 on: April 21, 2023, 06:42:07 AM »
Starting with the previous beta (6059) and now this, the system takes between 2 and 5 minutes to shutdown!  Normally it's 20 to 30 seconds.    OS is W7-64 (with all ESU updates) with 16Gb.  Using the Avast "Disable until computer is restarted" returns the delay to normal.

Hello, can you please try few things:
- first of all please enable debug logging
- it seems that disabling all components helps - can you please disable each component one by one to check, which one is causing this?
- after the test, please create a support package and send it to us

Thank you.
Karel


Offline Karel Šťavík

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Re: New beta version 23.4.6060
« Reply #4 on: April 21, 2023, 01:38:19 PM »
Hello, we had to release new build 23.4.6061 (23.4.8104) to beta with another changes:
- new icarus setup component
- due to some issues with User Interface we had to revert CEF (Chromium Embedded Framework) to previous version
« Last Edit: April 21, 2023, 01:40:02 PM by Karel Šťavík »

Offline tk6

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Re: New beta version 23.4.6060
« Reply #5 on: April 21, 2023, 10:31:13 PM »
Thanks Karel for the reply to the possible shutdown issue.  A day after I posted it a secondary (not system) hard drive failed.  Fortunately with a few hours work all was restored on a new drive (thanks to OO-Software backups!).  Regardless, since then I have not noticed the long shutdown delay, so it's possible that the system was waiting on the drive that was about to fail.  I'll keep an eye on it and submit debug data if it returns.  Again, thanks for the quick reply!

Offline tk6

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Re: New beta version 23.4.6060
« Reply #6 on: April 24, 2023, 12:40:38 AM »
The long shutdown delay is not related to my previous disk problem...   Here's what was recently logged by the OS system log.  Unfortunately, Avast logging wasn't enabled at the time.  The problem doesn't show up at 100% of the shutdowns, but has been going on for a while:
Error   4/22/2023 1:15:10 PM   Service Control Manager   7043   None  <-- (details from this event shown below)
Error   4/22/2023 12:09:21 AM   Service Control Manager   7043   None
Error   4/20/2023 11:22:53 AM   Service Control Manager   7043   None
Error   4/20/2023 12:17:48 AM   Service Control Manager   7043   None
Error   4/18/2023 11:30:50 PM   Service Control Manager   7043   None
Error   4/15/2023 11:52:38 PM   Service Control Manager   7043   None
Error   4/13/2023 11:39:02 PM   Service Control Manager   7043   None
Error   1/12/2023 12:16:55 PM   Service Control Manager   7043   None  <-- first occurrence
[log data valid back to 11/25/2022]

Log entry:
"The Avast Antivirus service did not shut down properly after receiving a preshutdown control."

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7043</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2023-04-22T20:15:10.052152100Z" />
  <EventRecordID>1550788</EventRecordID>
  <Correlation />
  <Execution ProcessID="868" ThreadID="8044" />
  <Channel>System</Channel>
  <Computer>Spock</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Avast Antivirus</Data>
  </EventData>
  </Event>

All this from a W7-64 Pro (with all ESU updates) system log.

Offline Karel Šťavík

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Re: New beta version 23.4.6060
« Reply #7 on: April 24, 2023, 01:21:29 PM »
The long shutdown delay is not related to my previous disk problem...   Here's what was recently logged by the OS system log.  Unfortunately, Avast logging wasn't enabled at the time.  The problem doesn't show up at 100% of the shutdowns, but has been going on for a while:
Error   4/22/2023 1:15:10 PM   Service Control Manager   7043   None  <-- (details from this event shown below)
Error   4/22/2023 12:09:21 AM   Service Control Manager   7043   None
Error   4/20/2023 11:22:53 AM   Service Control Manager   7043   None
Error   4/20/2023 12:17:48 AM   Service Control Manager   7043   None
Error   4/18/2023 11:30:50 PM   Service Control Manager   7043   None
Error   4/15/2023 11:52:38 PM   Service Control Manager   7043   None
Error   4/13/2023 11:39:02 PM   Service Control Manager   7043   None
Error   1/12/2023 12:16:55 PM   Service Control Manager   7043   None  <-- first occurrence
[log data valid back to 11/25/2022]

Log entry:
"The Avast Antivirus service did not shut down properly after receiving a preshutdown control."

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7043</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2023-04-22T20:15:10.052152100Z" />
  <EventRecordID>1550788</EventRecordID>
  <Correlation />
  <Execution ProcessID="868" ThreadID="8044" />
  <Channel>System</Channel>
  <Computer>Spock</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Avast Antivirus</Data>
  </EventData>
  </Event>

All this from a W7-64 Pro (with all ESU updates) system log.

OK, but please share debug logs with us so we can check it.
Thank you.

Offline tk6

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Re: New beta version 23.4.6060
« Reply #8 on: April 24, 2023, 10:30:33 PM »
Hi again Karel.  It "failed" again at shutdown late last night.  3+ minutes to shutdown this time with Avast logging enabled.  A system error was also logged.  I included it in the debug dump notes that was just uploaded.  Dump file ID: EXU6A     Best regards, -Tom

Offline Karel Šťavík

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Re: New beta version 23.4.6060
« Reply #9 on: April 25, 2023, 03:25:46 PM »
Hi again Karel.  It "failed" again at shutdown late last night.  3+ minutes to shutdown this time with Avast logging enabled.  A system error was also logged.  I included it in the debug dump notes that was just uploaded.  Dump file ID: EXU6A     Best regards, -Tom

Thank you, I asked DEVs for assistance.
Karel