Author Topic: Firefox/IE downloading issue  (Read 4789 times)

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liverpool_fan

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Firefox/IE downloading issue
« on: December 22, 2007, 08:30:51 AM »
Hi!

(I would search but the search function returned a database error)

I seem to be experiencing a downloading issue with Avast Home - Firefox and IE downloads stops midway without resuming. I did a system re-install and found only after installing Avast would this occur, and the only fix I can find is to uninstall Avast.

Is this a common error? Are there any other solutions? I quite like Avast - so I'd rather have it installed

SYSTEM:

CPU: Core Duo 1.7GHz
RAM: 2x512MB
HDD: 60GB
LAN: Realtek
WLAN: Intel

Thanks

Offline Lisandro

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Re: Firefox/IE downloading issue
« Reply #1 on: December 22, 2007, 12:57:16 PM »
Maybe infected computers avoid the download of antivirus.
Can you try from another computer?
Are you downloading from the official site www.avast.com ?
The best things in life are free.

liverpool_fan

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Re: Firefox/IE downloading issue
« Reply #2 on: December 22, 2007, 04:57:33 PM »
I am downloading from the official site indeed. Also, I have AVG (I checked, it wasn't a combination of both issue). I don't think my computer has been infected with a virus - a clean hard drive with a clean install of windows, and the first thing I do is put up a firewall (Zone Alarm) and anti-virus.

Offline essexboy

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Re: Firefox/IE downloading issue
« Reply #3 on: December 22, 2007, 04:58:47 PM »
Is zone alarm allowing ashwebsrv access

liverpool_fan

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Re: Firefox/IE downloading issue
« Reply #4 on: December 22, 2007, 05:04:36 PM »
Yes.

Offline Lisandro

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Re: Firefox/IE downloading issue
« Reply #5 on: December 22, 2007, 07:42:14 PM »
Also, I have AVG
Have or had?
Disable is not enough...
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liverpool_fan

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Re: Firefox/IE downloading issue
« Reply #6 on: December 28, 2007, 03:05:09 AM »
Have and Had.

Have - it's installed.

Had - uninstalled it, installed Avast. Downloading stops. Uninstalls Avast, installs AVG.

Offline Lisandro

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Re: Firefox/IE downloading issue
« Reply #7 on: December 28, 2007, 02:36:16 PM »
Have - it's installed.
So, is your IE working now only with AVG antivirus?
If so, the problem will be on avast + ZA...
The best things in life are free.

Offline colincr

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Re: Firefox/IE downloading issue
« Reply #8 on: December 29, 2007, 07:07:54 PM »
I once had a similar issue and believed it was due to avast.  However, I later found that it was a corrupt configuration of my Netgear router that caused the issue.  Do you use a router at all?  If so, have you tried a factory reset of your router to the default settings and re-confiruing it? That worked for me.
Cheers.

liverpool_fan

  • Guest
Re: Firefox/IE downloading issue
« Reply #9 on: January 01, 2008, 10:28:01 AM »
I have a DLink Router, and all of my other computers on it router works (none of which has Avast, I might add), and IE (&Firefox) doens't work with Avast, but works with AVG + ZA.

Offline TedNelly

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Re: Firefox/IE downloading issue
« Reply #10 on: January 01, 2008, 11:36:18 AM »
This sounds a bit like the good old Privacy setting issue (ZA problem) When ZA Privacy Setting are set i.e. ON Cookie Control (main culprit I feel)/Add Blocking and Mobile Code Control. Some are able to have these set to medium however all 3 set at High in most cases is the cause of this problem.
I have all 3 ZA settings OFF without a problem in either FF or IE7
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