Author Topic: Web Shield alert on mac  (Read 2526 times)

0 Members and 1 Guest are viewing this topic.

Offline andrew.purpura

  • Newbie
  • *
  • Posts: 1
Web Shield alert on mac
« on: February 15, 2023, 11:34:45 PM »
Hello,

I can repeatedly getting a message on web shield and it pops up about every 5 minutes. It's starting to make system unusable it pops up so much. I'm not sure if it's a real threat or if something is on my mac?

Message on web shield:
Multiple web threats secured. We've blocked a threat URL:Phishing on https://spacehop.com/wp-content/uploads/2022/10/B660-vs-Z690.jpeg from being downloaded.

Offline ondrej.kolacek

  • Avast team
  • Sr. Member
  • *
  • Posts: 394
Re: Web Shield alert on mac
« Reply #1 on: February 16, 2023, 04:35:11 PM »
Hello,
such repeated reports are usually popping up because browsers often remember your browsing history and attempt to access such pages in some cases. Typically this happens when you create a new tab, or type something into a search bar. The browser likes to pre-load stuff it thinks you will need, and this means that sometimes a web page that has been accessed long time ago can be re-loaded by the browser again and again.
While Avast Web Shield protects you, and you should be safe, the popups are very annoying; but there is no good solution for this on our part. It is typically enough to clear your browser's caches and/or history, so that the browser forgets the page and stops loading it.
Kind regards,
Ondrej Kolacek

Offline Alan19D

  • Newbie
  • *
  • Posts: 1
Re: Web Shield alert on mac
« Reply #2 on: March 06, 2023, 08:26:14 PM »
Hi there Ondrej,

I work for https://spacehop.com/ and I am 100% certain that my site is not a threat, there is no malware on the site or the server, etc. Why is Avast flagging one of my URL's as a Phishing attempt for Andrew??? (thanks btw for visiting the site, Andrew!).

I'm really confused here... can you please advise?

Thanks,
Alan

Offline ondrej.kolacek

  • Avast team
  • Sr. Member
  • *
  • Posts: 394
Re: Web Shield alert on mac
« Reply #3 on: March 08, 2023, 07:51:49 AM »
Hi there Ondrej,

I work for https://spacehop.com/ and I am 100% certain that my site is not a threat, there is no malware on the site or the server, etc. Why is Avast flagging one of my URL's as a Phishing attempt for Andrew??? (thanks btw for visiting the site, Andrew!).

I'm really confused here... can you please advise?

Thanks,
Alan
https://www.avast.com/false-positive-file-form.php#mac