windows 10

[km015a9570]

Hi All,

I hope someone will be able to help me.  I am using Avast 23.2.6053 (build 23.2.7961.779) and I use Virgin Webmail.

However, I am unable to attach anything to my emails or able to download anything using Google Chrome.

Has anyone came across any of these problems before as I can't work out why this is happening.

Thank you for all your help it is very much appreciated

[Rundvleeskroket]

How do you know this is caused by Avast? Try disabling Avast for 10 minutes and see if you can send attachments then.

[km015a9570]

Thanks Rundvleeskroket,

Tried that same thing so I am at a loss why I cant download or use virgin webmail attachments in my Google chrome

Any suggestions as I have never came across this before and I dont know who to go to till get advice on how to find out whats preventing this

I have done various virus and malware scans and they show nothing.  Also Windows 10 is new

Thanks for all your help as this is driving me crazy

[rocksteady]

Are you on Avast free or paid version?

Have you tried another Browser e.g. Firefox that is not based on Chromium?

Also disable all Extensions/Addons in Chrome and then see if it works. You can then add extensions one-by-one to see effect.