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Author Topic: I can't confirm my account because I have no access to the paypal email address  (Read 3704 times)

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Offline floalen

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I can't confirm my account because I have no access to the paypal email address
« on: March 26, 2023, 04:05:20 AM »
Hi there,

I've just paid for a year Membership, and Avast decided to use my PayPal email as my account email, and I can't verify it because my PayPal is associated to my university email address which no longer exists. How can I solve this, please?

Best
F
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Offline bob3160

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Re: I can't confirm my account because I have no access to the paypal email address
« Reply #1 on: March 26, 2023, 06:54:54 PM »
Can you reach https://account.avast.com/ ?
If you can, under Account settings go to email management,
Add the correct email address. once added and verified you can make that your default email and
delete the incorrect one.
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Offline floalen

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Re: I can't confirm my account because I have no access to the paypal email address
« Reply #2 on: March 29, 2023, 05:41:51 AM »
Thank you for replying! I've tried but I'm unable to sign in. It doesn't recognise the password. What should I do please?
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Offline bob3160

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Re: I can't confirm my account because I have no access to the paypal email address
« Reply #3 on: March 29, 2023, 07:12:17 PM »
Quote from: floalen on March 29, 2023, 05:41:51 AM
Thank you for replying! I've tried but I'm unable to sign in. It doesn't recognise the password. What should I do please?
Request help from Avast. https://support.avast.com/en-us/contact
If you don't have an order # use 00000000 then explain your problem.
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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