No Internet! Useless Interface.

[Annie Body]

How can the new Avast advise I have no internet connection when I am using this forum?
The new interface is hopelessly bad. All white and no dark mode so I shall not be updating my phones.
Why do companies allow software programmers unlimited control without any training in ergonomics?
Please don't bother replying as I am uninstalling One due to it being utter crap!

[Annie Body]

Also, how can I be asked to activate my account on one page when another page advises me the account is active?
Didn't know I had a quantum computer with both states active at the same time.

[HEATHER12]

I am having the same issue plus more. Internet continually cuts out. Continuous DNS errors. What a waste of money. I have posted issues in the past, but no response. I have submitted logs... no response. I will absolutely NEVER add this to my other devices.

[RedFan]

Also seen this behaviour with avast one and avast free, sometimes website's doesn't load properly or mails not coming in ... looks like a timeout of internet because of avast, with other security software no problem.
Haven't tested AVG to see if has the same issue.

[RedFan]

Avast one essential  blocks emails in thunderbird don't know which shield, when you turn off all shields, it works for email !!

[DavidR]

Avast one essential  blocks emails in thunderbird don't know which shield, when you turn off all shields, it works for email !!

I don't use Avast One, so I'm not familiar with the shield names, but my guess would be the eMail Guardian.

[RedFan]

Hi,
I disabled email guardian, nothing happens, disabled firewall nothing happens, then i decided to stop all shields and than it worked.
Meanwhile i use AVG but not installed the mailshield

[DavidR]

Hi,
I disabled email guardian, nothing happens, disabled firewall nothing happens, then i decided to stop all shields and than it worked.
Meanwhile i use AVG but not installed the mailshield

Strange, I would have thought that it would be the same under the skin.  Unless of course there isn't an equivalent to Avast One (e.g AVG One).

Also I don't know if you are using Thunderbird to retrieve webmail of if it is conventional email using Pop3/SMTP protocols.