Author Topic: Avast impedisce la navigazione al sito aziendale  (Read 3939 times)

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Offline Ruggiero_g

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Avast impedisce la navigazione al sito aziendale
« on: March 29, 2023, 04:20:35 PM »
Salve,
diversi clienti ci hanno segnalato che Avast impedisce la navigazione al sito hxxp://www.cofra.it perché lo riconosce come infetto. Tuttavia qualsiasi scansione fatta con Google, VirusTotal e simili non rileva alcun problema. E' possibile escluderlo dalla blacklist ?
Grazie mille

Offline DavidR

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Re: Avast impedisce la navigazione al sito aziendale
« Reply #1 on: March 29, 2023, 05:53:48 PM »
Some issues reported here:
https://en.internet.nl/site/cofra.it/2009060/
https://sitecheck.sucuri.net/results/cofra.it
This may or may not be the reason for Avast alert, but won't hurt to address these points.
--
Alcuni problemi segnalati qui:
https://en.internet.nl/site/cofra.it/2009060/
https://sitecheck.sucuri.net/results/cofra.it
Questo può o non può essere il motivo dell'avviso di Avast, ma non farà male affrontare questi punti.

You can use the - Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.

È possibile utilizzare il - Segnalazione di un possibile file o sito Web di falsi positivi - https://www.avast.com/false-positive-file-form.php.
Dovresti ricevere una risposta entro uno o due giorni.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Ruggiero_g

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Re: Avast impedisce la navigazione al sito aziendale
« Reply #2 on: March 29, 2023, 09:19:42 PM »
Hi David, I ran the suggested checks, but the website is not infected or blacklisted. I tried to request a verification from Avast support (reporting a false positive), but they replied that the verification indicates a problem without telling me what it is. Can you kindly help me to fix the problem with Avast?

Offline DavidR

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Re: Avast impedisce la navigazione al sito aziendale
« Reply #3 on: March 29, 2023, 10:18:47 PM »
Hi David, I ran the suggested checks, but the website is not infected or blacklisted. I tried to request a verification from Avast support (reporting a false positive), but they replied that the verification indicates a problem without telling me what it is. Can you kindly help me to fix the problem with Avast?

First I'm not an Avast employee but an Avast User.

I tried to connect to the site, but Firefox intervened (I have it set to use HTTPS only) and threw up a warning.  I started to do a screen capture and at that point Avast alerted, see attached images, click to expand.

Avast according to this is alerting on the favicon.ico file.
This used to be a favourite trick by hackers as that normally has an icon but could also have a redirect to another site.
Bearing this in mind have a look security advice given in those links I gave earlier.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security