Author Topic: Problem with Vista Home Premium  (Read 2473 times)

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Hobba

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Problem with Vista Home Premium
« on: January 02, 2008, 01:08:58 PM »
I have installed Avast on my new computer with Vista home premium, after some time I tried to install an upgrade of avast but I had this response: l'utente non ha i diritti per continuare (Not enough user rights to continue). But I was the administration !  I have delete all account on my computer and tried to re-install avast but this is the response:

02.01.2008 13:07:07 general: Started: 02.01.2008, 13:07:07
02.01.2008 13:07:07 general: Running setup_av_pro-44a (1098)
02.01.2008 13:07:07 system: Operating system: Windows Vista ver 6.0, build 6000, sp 0.0
02.01.2008 13:07:07 system: Memory: 28% load. Phys:2097151/2097151K free, Page:4194303/4194303K free, Virt:2045656/2097024K free
02.01.2008 13:07:07 system: Computer WinName: NICOLA
02.01.2008 13:07:07 system: Windows Net User: Nicola\Nicola_
02.01.2008 13:07:07 general: Cmdline: /sfx /sfxstorage "C:\Users\Nicola_\AppData\Local\Temp\_av_sfx.tm~a04132"  /srcpath "C:\Users\Nicola_\Desktop"
02.01.2008 13:07:07 general: DldSrc set to sfx
02.01.2008 13:07:07 general: Old version: ffffffff (-1)
02.01.2008 13:07:07 general: Install check: SetupVersion does NOT exist
02.01.2008 13:07:07 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
02.01.2008 13:07:07 registry: ERROR!:Cannot access registry HKLM\SYSTEM\CurrentControlSet\Services\avastTestService, error code: 0x00000005
02.01.2008 13:07:07 general: Err:Not enough user rights to continue

Hard_ROCKER

  • Guest
Re: Problem with Vista Home Premium
« Reply #1 on: January 02, 2008, 01:28:27 PM »
What happens if you right click the avast setup file and select "run as administrator" ?

Are you sure you are installing the latest version. http://www.avast.com/eng/download-avast-home.html

Offline Lisandro

  • Avast team
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  • Posts: 67194
Re: Problem with Vista Home Premium
« Reply #2 on: January 02, 2008, 01:37:18 PM »
I tried to install an upgrade of avast
How?
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