Author Topic: Download a file from a blacklisted site.  (Read 3731 times)

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Offline jacques.furet

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Download a file from a blacklisted site.
« on: May 11, 2023, 06:40:27 PM »

I need to upload a file to a site that is blacklisted. When I click on the download link with ASB I get the screen shown below. I take no risks. The file provider is reliable and I have control keys. So I put an exception in Avast (*). This has no effect for ASB. However, I can download the file with another browser or download applications. Does ASB have its own exception list? And if so, how can we access it? Otherwise an explanation or suggestions.

Thanks in advance for the answers.

(Google translation)

If it's useful:
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Jacques\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
browser_version=109.0.19987.120 (Official Build (64-bit))

Channel: stable
OS language: fr-fr
Browser language: fr
Search Engine URL:{google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1579.3

Subscription Information:
Subscription id:
Issue date:
Expiration date:
License period:
Status: Free

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : VPN Avast SecureLine :
gjcfnponmdkenfdibginkmlmediekpnm : Messaging :
jfijboeaeajnoejbcdbhejlnmhepeige : Extension NTP : 3.12.168
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode :
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.21
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.433

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-empreinte : 2.6.234
« Last Edit: May 14, 2023, 11:23:48 AM by jacques.furet »

Offline Libor Šlechta

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Re: Download a file from a blacklisted site.
« Reply #1 on: May 19, 2023, 11:50:03 AM »
Hello jacques.furet,

thanks for contacting us and sharing all the info.

Yes, you are right. Unfortunately Avast AV exception does not affect ASB blocking. ASB URL blocking works independently on Avast AV application.
At the moment the only way to do the action you describe would be to temporarily disable "Web Shield" in ASB on SPC page (green shield icon in top right corner or enter secure://security-privacy-center/ to the address bar).

But I see that this is not optimal state. I will forward your problem to our product manager. In my personal opinion exception list would be a good addition. And if it could be in sync with Avast AV exception list even better.
Again thanks for bringing this up.

In the mean time, if you believe that this file provider was marked as malicious incorrectly. You can report suspected FP to our Threat team via

Offline jacques.furet

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[SOLVED] Download a file from a blacklisted site.
« Reply #2 on: May 20, 2023, 09:29:32 AM »

Thank you for your very clear answer. To download the file in question, I managed otherwise. I do not own the file in question. I leave it to the author to raise the "false positive".

The purpose of my approach was to make Avast aware of this problem. Improvement will surely take time. In the meantime, I suggest you put a few lines of explanation in the FAQ.

Thanks again!
« Last Edit: May 20, 2023, 09:31:54 AM by jacques.furet »