Author Topic: Can't manually update Virus Definitions anymore?  (Read 8796 times)

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Offline Tecmo SB Guy

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Can't manually update Virus Definitions anymore?
« on: July 02, 2023, 02:17:12 AM »
Android user here.  I noticed since the newest update with the new layout and stuff, you can't manually update anymore.

Whenever I go to the place to update it just says the last time the virus definitions were updated but no button to manually do it yourself.

So I guess we're just relying on faith that Avast will update the virus definitions eventually, since we can't do it ourselves.  Is this right?  Or am I missing something?

Offline pat.two.f

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Re: Can't manually update Virus Definitions anymore?
« Reply #1 on: July 12, 2023, 03:15:29 PM »
Hi Folks,

Having the same problem. I was able to update the first time after installation, and not anymore !
On top of that, my Samsung Galaxy S7 - OREO and my J3 - PIE are not getting the daily update automatically, they both stay a the first and last update ...
So is there anyone around to give us some advice on that "bug" or a fix to solve the problem.
Thanking you in advance.
Regards.
Pat
 

Offline Peter_78

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Re: Can't manually update Virus Definitions anymore?
« Reply #2 on: July 12, 2023, 07:54:34 PM »
Hello. My mother also has the new version with a new layout. I have checked the virus definitions which version is there. It seems that avast is now automatically updated without us users being able to update manually. Today is the 12th of July and she has the 12th of the definitions. So I don't think they are a bug

Regards Peter


Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #3 on: July 13, 2023, 06:57:11 PM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
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Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #4 on: July 13, 2023, 07:56:14 PM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
#
Are you talking about the Avast Mobile Security or your other topic in the Avast Free Antivirus / Premium Security sub-forum  ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Peter_78

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Re: Can't manually update Virus Definitions anymore?
« Reply #5 on: July 13, 2023, 08:43:18 PM »
As I understand them, the problem concerns Avast mobile security version 23.12.1

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #6 on: July 13, 2023, 09:37:16 PM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
#
Are you talking about the Avast Mobile Security or your other topic in the Avast Free Antivirus / Premium Security sub-forum  ?
Good afternoon, in this case I'm talking to Avast Mobile, because it was supposed to have the option to download the database manually.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
On Demand: Malwarebytes: 4.6.9.314

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #7 on: July 14, 2023, 12:06:05 AM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
#
Are you talking about the Avast Mobile Security or your other topic in the Avast Free Antivirus / Premium Security sub-forum  ?
Good afternoon, in this case I'm talking to Avast Mobile, because it was supposed to have the option to download the database manually.

Well I have just run an AMS Virus Definitions Update (Avast App > Settings > Updates - Virus definitions version 230713-00 > Check For Updates, it completed successfully and very quickly, reporting that I have the latest definitions.  So it is something else rather than what I have posted I haven't seen that.

There are no Google Play store updates for AMS I have version 23.3.2-511155-
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #8 on: July 14, 2023, 05:17:39 PM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
#
Are you talking about the Avast Mobile Security or your other topic in the Avast Free Antivirus / Premium Security sub-forum  ?
Good afternoon, in this case I'm talking to Avast Mobile, because it was supposed to have the option to download the database manually.

Well I have just run an AMS Virus Definitions Update (Avast App > Settings > Updates - Virus definitions version 230713-00 > Check For Updates, it completed successfully and very quickly, reporting that I have the latest definitions.  So it is something else rather than what I have posted I haven't seen that.

There are no Google Play store updates for AMS I have version 23.3.2-511155-
What I want and not perform the automatic update for more than 1 month. can you do that. Because in the computer avast I can.
If you can disable Avast application automatically update for mobile, put the step by step here. Thanks.
I speak about the updating of virus definitions.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
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Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #9 on: July 14, 2023, 06:09:55 PM »
Sorry I give up with this exercise in futility, I can't see why you would want 'not' to automatically update the virus definitions "for more than one month".

There are lots of things which you can't do in the mobile app compared to the windows antivirus.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #10 on: July 14, 2023, 09:30:36 PM »
Sorry I give up with this exercise in futility, I can't see why you would want 'not' to automatically update the virus definitions "for more than one month".

There are lots of things which you can't do in the mobile app compared to the windows antivirus.
I spoke a month as an example but it can be 1 to 3 days. Can you do this on your Avast mobile app?
I do not think so.
So this functionality is missing to the option to choose when you should update the database.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
On Demand: Malwarebytes: 4.6.9.314

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #11 on: July 14, 2023, 10:29:07 PM »
I'm done as this is going nowhere.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #12 on: July 14, 2023, 10:44:20 PM »
I'm done as this is going nowhere.
You like automatic updates I like manual updates.
Thanks for the chat you had here on the forum, I like to know opinions of people here at the forum.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
On Demand: Malwarebytes: 4.6.9.314

Offline pat.two.f

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Re: Can't manually update Virus Definitions anymore?
« Reply #13 on: July 16, 2023, 04:01:33 PM »
Avast team, I have the same problem, you can leave the update option manually, because I always used manual update I feel more comfortable doing this, I don't like Avast to update automatically.
#
Are you talking about the Avast Mobile Security or your other topic in the Avast Free Antivirus / Premium Security sub-forum  ?
Good afternoon, in this case I'm talking to Avast Mobile, because it was supposed to have the option to download the database manually.

Well I have just run an AMS Virus Definitions Update (Avast App > Settings > Updates - Virus definitions version 230713-00 > Check For Updates, it completed successfully and very quickly, reporting that I have the latest definitions.  So it is something else rather than what I have posted I haven't seen that.

There are no Google Play store updates for AMS I have version 23.3.2-511155-

Hello David,

I'm back on the track ... Was abroad for couple of days, sorry ...

Avast mobile security version 23.3.2 still have the option "check for update" which can be selected if required; the automatic and manual features work like a charm, as you mentioned.

The problem occurs with Avast mobile security version 23.12.1 and Avast one version 23.12.0, where the "check for update"( manually ) is not available anymore. And it appears that the automatic feature is not processing.

This morning (10:00) my Avast mobile security version 23.3.2 was automatically updated to : 230716 (Jul 16, 2023).
So I checked (10:02 and 15:51) my Avast mobile security version 23.12.1 and Avast one version 23.12.0 - both on different phones , and NO new update available under : account>settings>protection>virus database - Last update 230715-00 - Jul 15, 2023 .

It's also well to know that right after the installation of both Avast mobile security version 23.12.1 and Avast one version 23.12.0 - both on different phones, the software proposed me to manually update the databases, since the version carried by the installation package were outdated, but  I never had that chance anymore since.

Could you pls reconsider your position.
Hope to read from you.
Regards.

Pat


Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #14 on: July 16, 2023, 05:56:14 PM »
Well I hate the new interface - there doesn't seem to be a way to access what I did previously.

"AMS Virus Definitions Update (Avast App > Settings > Updates - Virus definitions"

It would appear that that Settings has changed to Explore and there appears to be no way to do the Updates I did in Reply #7 above. 

To me this seems to be like the dumbed down Windows Avast One.  This User Interface is Useless In the Extreme, it doesn't appear to even have an About where you could find out what version you have.

I have just uninstalled AMS and downloaded again from the App Store and this dumbed down version stinks.  It didn't even place an Icon on the home screen.
So I will probably abandon Avast Mobile Security in the not to distant future, I prefer to be in control of mu programs/apps which is why I came to Avast 20 years ago.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security