Author Topic: Can't manually update Virus Definitions anymore?  (Read 9018 times)

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Offline pat.two.f

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Re: Can't manually update Virus Definitions anymore?
« Reply #15 on: July 17, 2023, 11:32:30 AM »
Hi David,

Thks for your feedback. Second shot ...
I did install ( and test yesterday ) Avast mobile security version 23.12.1 and Avast one version 23.12.0, one after the other on a Samsung A52 running under Android 11. The automatic database update works fine thru a 4G connection, and I had the Avast icon showing up in the task bar.

So, is the problem link to Android 8, 9 and 10 ?

If you get rid of AMS, what will  you go for then ?
Is there any chance to see AMS and Avast one interface corrected or redesigned ?
Regards.

Pat


Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #16 on: July 17, 2023, 01:38:54 PM »
I don't think it is just the interface it is the underlying functions also.

For me, Avast One has less user configuration than Avast Antivirus, though it has some functions that Avast Antivirus Free hasn't got.

For me, the reason I came to Avast Antivirus was its user configuration, components I didn't need or want you didn't install and those that were installed were configurable.  Avast One for me has less configuration and more functions. 

This may fine for the majority of users, but not for me, it now seems that Avast Mobile Security for Android is going down the same road as Avast One.

I have yet to choose a replacement android antivirus application, I have two phones one I don't have a sim in.  I use that for tracking my fitness sessions and as a spare, this I can use as my test bed.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Can't manually update Virus Definitions anymore?
« Reply #17 on: July 17, 2023, 03:34:33 PM »
Well I hate the new interface
+1

Offline pat.two.f

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Re: Can't manually update Virus Definitions anymore?
« Reply #18 on: July 17, 2023, 05:56:20 PM »
Hello David,

I feel the same way ...
We gonna wait for the Avast team to do something ...
By the way, a new release ( 23.12.1 ) just came out on Jul 14, but I didn't see any change yet !!!

ESET seems to be a choice, and what's not bad about it , is that you can analyze / control the SD card inserted in your device as well.

Regards
Pat

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #19 on: July 18, 2023, 04:55:24 PM »
Good morning guys just a new update of Avast Mobile Security 23.14.2-1003553-4682275ee, in this update did not come the option of putting manual update of the database.
Avast team we are waiting for this option.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
On Demand: Malwarebytes: 4.6.9.314

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #20 on: July 18, 2023, 06:04:24 PM »
Apart from thinking this new UI stinks, I have managed to find my way to the Settings and some other functions About, these are well hidden.

There is an Explore Icon, but there is near to damn all to discover in this Explore.

Only when you click the Account icon do you start seeing other (now hidden) information.  My statistics, Settings, Help and Support, What's New and About.
The Settings section has:
Remove ads (pay up).
Notifications (some may find this handy)
Protection > Automatic Scan (effectively locked); App Shield (I guess this is/was the old Web Shield) On or Off; File Shield ditto app shield on or off.
Virus Database - effectively Automatic on or off - also shows last update and database Version number.  But no manual.

For the masochists amongst us, get creative - you could switch this off and when you want to update enable it again and it should see you need to update or automatically do on when you enable it (I don't know).
Privacy Policy Share Threat Data - Share app-usage - Collect app-usage data
Themes Lite, Dark, Automatic.

Here endeth the lesson.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Can't manually update Virus Definitions anymore?
« Reply #21 on: July 19, 2023, 05:46:19 PM »
There is an Explore Icon, but there is near to damn all to discover in this Explore.
If you have a Samsung phone you can now use Explore to find out if WEBSHIELD has turned itself OFF  >:(

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #22 on: July 19, 2023, 11:00:20 PM »
There is an Explore Icon, but there is near to damn all to discover in this Explore.
If you have a Samsung phone you can now use Explore to find out if WEBSHIELD has turned itself OFF  >:(

Well I don't see anything there that says the Web Shield is OFF, it Just says Your browsing is secured.
Though by implication:
The stats may 0 threats blocked and 0 websites today. 

Now I haven't browsed and websites on my phone today so 0 would be correct but it doesn't imply the Web Shield is off.

Clicking the three dots at the top right of the screen Has in my case Turn off Web Shield, by implication that would say it is On.

However, if it is Off (presumably it can be turned on), we still haven't pinned down what is the cause in all of these years.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Can't manually update Virus Definitions anymore?
« Reply #23 on: July 20, 2023, 10:41:26 AM »
Well I don't see anything there that says the Web Shield is OFF, it Just says Your browsing is secured.
When webshield is ON, indeed says "Your browsing is secured" and green shield is displayed.
That changes when webshield goes OFF, with a button to go through the accessibility service toggle OFF/ON routine we are now familiar with.
Now a different UI menu sequence via Explore, instead of previous hamburger menu, to quickly check status of the naughty webshield.
 
« Last Edit: July 20, 2023, 10:44:14 AM by rocksteady »

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #24 on: July 20, 2023, 11:08:46 AM »
Well I don't see anything there that says the Web Shield is OFF, it Just says Your browsing is secured.
When webshield is ON, indeed says "Your browsing is secured" and green shield is displayed.
That changes when webshield goes OFF, with a button to go through the accessibility service toggle OFF/ON routine we are now familiar with.
Now a different UI menu sequence via Explore, instead of previous hamburger menu, to quickly check status of the naughty webshield.
 

Presumably this isn't throwing up the old Warning that the Web Shield is Off and when you check it is On  ? 

We still haven't found what is responsible for this in all of the time this has been going on.   So far on the phone I still have AMS installed this hasn't occurred since the new UI/AMS program update.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Can't manually update Virus Definitions anymore?
« Reply #25 on: July 20, 2023, 05:17:27 PM »
Presumably this isn't throwing up the old Warning that the Web Shield is Off and when you check it is On  ? 
That is exactly what I'm describing.
But now have to use the new "Explore" menu to find out if WEBSHIELD is infact ON or has turned itself OFF unannounced.
I see from another post that same issue continues with later Samsung Android 13.

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #26 on: July 20, 2023, 05:55:29 PM »
I have a Samsung phone with Android 13 and I have not see any notice of the web shield being off (early days). 

I also have another a Samsung phone with Android 12, I don't use this generally for browsing, I mainly use it for my daily exercise.  On that phone I have uninstalled Avast and installed another free antivirus.  So I'm monitoring that to see if there might be any interaction with the Samsung Battery Optimisation function.  But with not doing much in the way of internet activity/browsing, this may not present in the same way as Avast/Samsung.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline pat.two.f

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Re: Can't manually update Virus Definitions anymore?
« Reply #27 on: July 29, 2023, 10:45:10 AM »
Hi Folks,

AMS version 23.15.0 just being released and "manual updated" is back !

Go to : account > settings > protection > virus database

and aside "version"  the run around arrows are back, and it's working !!!
So game over !

Pat

Offline New_Style_xd

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Re: Can't manually update Virus Definitions anymore?
« Reply #28 on: January 27, 2024, 12:46:32 AM »
Hi Folks,

AMS version 23.15.0 just being released and "manual updated" is back !

Go to : account > settings > protection > virus database

and aside "version"  the run around arrows are back, and it's working !!!
So game over !

Pat

Sorry friend, I was seeing what you commented, I'm on a newer version 24.11-1004027
This version does not have the option to update the database manually.
OS: Windows 10 PRO / Intel(R) Core(TM) i7-6500U CPU 2.60 GHz.
Real Time: Avast Premium Security: 24.2.6104 (compilação 24.2.8904.819) IU: 1.0.799
Moble: Avast Security: 24.3.0-1004091
VPN: Avast SecureLine VPN: 5.29.9498
On Demand: Malwarebytes: 4.6.9.314

Offline DavidR

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Re: Can't manually update Virus Definitions anymore?
« Reply #29 on: January 27, 2024, 01:57:58 AM »
Not always great posting to a topic almost 7 months old - that is why you get a warning/notification it is old.

That said, you are wrong, it is possible to manually check/update the Virus Definitions manually.

Go to Account > Settings > Protection > Virus Database > to the right of the Version number there is a Refresh icon and it will check.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security