Author Topic: Unable to Grant Permissions in Avast SecureLine VPN  (Read 3483 times)

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Offline Peter340

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Unable to Grant Permissions in Avast SecureLine VPN
« on: August 09, 2023, 10:48:48 AM »
Hi, I am attempting to use Avast SecureLine VPN version 4.10.6 (49404), on Mac OS Sonoma Public Beta 2 (version 23A5301h)

When I start the app and click the button to turn the VPN on, I get a dialog saying "Please allow us to protect your privacy". Please see the attached.

After I click Open Confirmation Dialog which should open the mentioned dialog, nothing further happens. I am not given the opportunity to grant the required permissions.

I have looked through Privacy & Security and cannot see any permissions relating to VPN.

Has anybody had this issue and what permissions do I need to grant? I have paid for a subscription and unable to use the service unfortunately.
« Last Edit: August 09, 2023, 10:59:07 AM by Peter340 »

Offline John186

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #1 on: September 27, 2023, 08:36:45 AM »
Hi
I have exactly the same problem since upgrading to Sonoma full release version. I tried uninstalling and reinstalling, all seems fine until I get to the Open Confirmation Dialog. Hope someone has an answer.

Offline aritra.pan360

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #2 on: September 27, 2023, 02:37:18 PM »
I am also facing the same problem today after latest Mac OS update (Sonoma v14.0). How do I resolve it? My VPN is right now disabled.

Offline Pierre108

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #3 on: September 27, 2023, 09:07:04 PM »
I am also facing the same problem today after latest Mac OS update (Sonoma v14.0). How do I resolve it? My VPN is right now disabled.

Offline Jim432

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #4 on: September 28, 2023, 04:31:49 PM »
Same problem here too. Installed Sonoma yesterday and now I can't grant permissions to Avast SecureLine and I have no VPN working.

Offline Dave0065

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #5 on: September 30, 2023, 04:34:33 AM »
Same problem after upgrading to Sonoma

Offline Oleh12

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #6 on: October 02, 2023, 12:00:42 AM »
Same problem after upgrading to Sonoma

Offline COlts06

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #7 on: October 02, 2023, 03:24:54 AM »
This is valid issue, after upgrading to mac os sonoma i'm also facing the same problem

Offline antoniskalamaria

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #8 on: October 02, 2023, 07:41:46 PM »
Grant Permissions in Avast SecureLine VPN not appear if restart the mobile or to service. Where i found it in Samsung Android Mobiles?

Offline tubik

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #9 on: October 04, 2023, 09:55:01 AM »
The same problem on macOS Sonoma  :(

Offline Mats 2

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #10 on: October 06, 2023, 02:11:29 PM »
Same problem, not solved yet.

Offline DavidR

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #11 on: October 06, 2023, 05:58:28 PM »
I have tried to draw this to Avast's attention.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.10.6086 (build 23.10.8563.800) UI 1.0.784/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline János10

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #12 on: October 08, 2023, 11:09:50 PM »
 :'(

Offline honzil

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #13 on: October 09, 2023, 01:50:36 AM »
Does not work for me as well

Offline COlts06

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Re: Unable to Grant Permissions in Avast SecureLine VPN
« Reply #14 on: October 09, 2023, 04:50:42 AM »
Any update regarding this issue ? I'm trying to reinstalling it on my mac around 10 times, still no result, trying to do workaround by toggling smart vpn mode, couple of pop up window appear (accepted), but when turning on vpn window dialog Request appear again, clicking the button NO POP UP dialog appear