Author Topic: i have malware in my pictures, & no clue how to get rid of it.  (Read 3021 times)

0 Members and 1 Guest are viewing this topic.

missrobinson

  • Guest
i have malware in my pictures, & no clue how to get rid of it.
« on: October 06, 2008, 01:13:23 AM »
i just downloaded avast a few days ago. (after going a good 2 months without any type of protection). and i ran a virus check and everything and nothing came up. but today i was just going through my windows picture gallery, and then all of a sudden i started getting all these warning messages (from avast) telling me that i have malware in like 20 of my pictures. and avast advised me to move these filed to me 'virus chest', so i did. but now i have no idea how to go about getthing the malware out of the pictures, without deleting the pictures.

help?

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 88445
  • No support PMs thanks
Re: i have malware in my pictures, & no clue how to get rid of it.
« Reply #1 on: October 06, 2008, 02:23:25 AM »
What is the malware name given by avast, the infected file name, full path to where was it found e.g. (malware name, C:\windows\system32\infected-file-name.xxx) ? 

Check the avast! Log Viewer (right click the avast 'a' icon), Warning section, this contains information on all avast detections.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.10.6086 (build 23.10.8563.800) UI 1.0.784/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

missrobinson

  • Guest
Re: i have malware in my pictures, & no clue how to get rid of it.
« Reply #2 on: October 06, 2008, 02:58:25 AM »
it's just in the C drive in my pictures... i just don't really understand how to work avast.

what am i supposed to do?

extract files?
delete files?
restore files?
scan files?

is there even a way to keep my pictures while getting rid of the malware?

missrobinson

  • Guest
Re: i have malware in my pictures, & no clue how to get rid of it.
« Reply #3 on: October 06, 2008, 03:00:49 AM »
oh, and the virus name is MS04-028 JPEG [Expl]

Spiritsongs

  • Guest
Re: i have malware in my pictures, & no clue how to get rid of it.
« Reply #4 on: October 06, 2008, 04:13:20 AM »
 :)  Hi :

 Nowadays more than an antiVIRUS program should be used because there are
 very few, if any, "viruses" nowadays. So it is best to "supplement" the
 protection Avast provides by using at least 2 antiSPYWARE/antiTROJAN
 programs and currently the best 2 are : 1) the FREE Version of
 "SUPERAntiSpyware" from www.superantispyware.com ; 2) the "FREE" Version
 of "Malwarebytes' Anti-Malware" from www.malwarebytes.org/mbam.php .
 Installing, Updating, and running the "Full Scan" of each of these 2 would be
 a very good "2nd Opinion" as to IF your Pictures are "infected" !?

CharleyO

  • Guest
Re: i have malware in my pictures, & no clue how to get rid of it.
« Reply #5 on: October 06, 2008, 08:04:46 AM »
***

Welcome to the forums,  missrobinson.   :)

Please tell us your OS and when the last time you applied Windows Updates to your computer.

I ask this because, according to this Microsoft Security Bulletin MS04-028, you are missing at least this security update.

http://www.microsoft.com/technet/security/bulletin/ms04-028.mspx


***