Author Topic: Suddenly Inaccessible Websites  (Read 927 times)

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Offline Airvolt

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Suddenly Inaccessible Websites
« on: August 25, 2023, 02:36:41 AM »
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I don't use VPN. Some sites show the "This site can’t be reached" message on all browsers (Chrome, Firefox, etc.; on the other hand, my Comodo firewall's browser, Dragon, allows access; guess Dragon is independent of Avast but that's weird).  It happened with a site that's very useful. To see if Avast was behind the blockage, I stopped all shields, refreshed, and the site was accessible again.

Under Avast's settings, I see there is a section called "Blocked and Allowed Apps" (both are empty), and "Exceptions." Naturally, giving an exception to an entire browser would not be smart, implying my computer would be exposed to everything from the browser.

Is there anything I may do to tell Avast to leave that particular website alone? I can always "Stop all shields," but I'm wondering if there is an alternative solution.

The disappointing thing about this forum is that few take the time/trouble to answer, but there is nowhere else to go for an Avast-specific question. I hope someone will respond. Thanks.


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Offline Airvolt

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Re: Suddenly Inaccessible Websites
« Reply #1 on: August 26, 2023, 09:00:00 PM »
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It's interesting why people bother posting to this forum, since answers are rarely forthcoming (at least in my experience, as well as from what I have observed on many threads), but it's a sign of desperation. One is faced with a problem, there's nowhere else to turn, and so the time and trouble is spent composing on this forum even with the knowledge it will all be a waste of time.

At any rate, for other desperate souls who may be encountering a similar issue, I posted on a responsive technical forum, and received the answer: https://www.austintexas.gov/faq/how-do-i-stop-avast-antivirus-blocking-your-website-andor-webforms .







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Offline Pondus

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Re: Suddenly Inaccessible Websites
« Reply #2 on: August 26, 2023, 09:29:43 PM »
Quote
It happened with a site that's very useful.
If you posted the URL then other user could have tested to see if they have the same problem


Offline DavidR

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Re: Suddenly Inaccessible Websites
« Reply #3 on: August 26, 2023, 11:05:06 PM »
Quote
It happened with a site that's very useful.
If you posted the URL then other user could have tested to see if they have the same problem

Don't you just love it when sites like this don't even mention the risk involved in doing this if indeed Avast is correct.

Which is why it is important to have the site actually checked out as mentioned, just the domain name and not the httx:\\wwx. etc so the link isn't active.

If the results prove to be suspect or a false positive, in which case it can be reported as such.
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.
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