Sorry to resurect this!
What version of the ADNM console had this problem. I'm having the same/similar issue.
I'm using v 4.7.657.
I've created an alert and put an SMTP address in it - when I select Test ot Test All, an e-mail is recieved.
I've gone into the proporties of \Tasks\Client-side tasks\On-access scanning tasks\Workstation Resident Tasks
and checked the Alerts section, and as is expected, it's listed as a Used Alert, but I am still not getting any e-mails when the On-Access scanner gets a result.
Any help would be very much appreciated!
thanks!
James