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Your are offline

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Tom610:
Well there seems to be a newly bug which presents Avast Clients after login an Avast Windows that says that the client is offline...

Since customers also reported that and I see this window also on a customer Exchange server one could imagine that this issue will occure in almos every case?

Lukas Mizoch:
Did you upgraded to 23.10 version?

Tom610:
Still 23.9 on two clients where I've seen that message...

Lukas Mizoch:
Then upgrade. And you can also upgrade Avast Agent to 23.6.

Damian32:
I have the same problem with the same program. Newer version of the product and also thinks that it is not connected to the network. I try to enter a new activation key, but it is not possible. Activation via account does not work either.

I have the identical problem also on the other computer where Avast Premium Security is installed.

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