I downloaded the free version and tried to resolve the "performance issues" on my computer. I was prompted to start a start a subscription (1, 2 or 3 years), thanked no, but started a 60 day free trial that is now activated. But when I try to resolve my performance issues, I once again get prompted to start a full subscription. Isn't it possible to resolve performance issues with the trial version?
(I have activated the trial version with the activation code and I have rebooted my computer, see attached images.)