Author Topic: Subscription Renewal  (Read 1456 times)

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Offline Laurie13

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Subscription Renewal
« on: December 13, 2023, 04:45:08 PM »
Hi Everyone ...
My annual renewal is just around the corner. My renewal price is double what I paid last year. Am I able to renew at the 'deal' pricing that shows on the website?

Offline DavidR

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Re: Subscription Renewal
« Reply #1 on: December 13, 2023, 07:34:22 PM »
I doubt that you would be able to do that, most likely you got an offer previously, even so if those prices on line are offer prices.

You would probably have to cancel your automatic renewal (if you have that enabled) to avoid payment at new price.

-  Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/article/35.
-  Switch back to Avast Free Antivirus - https://support.avast.com/en-en/article/12/#idt_020.

You should now be able to try and get the cheaper price.

Or try to avoid that hassle and contacting Avast Sales and explain what it is you are trying to achieve.
Try this https://support.avast.com/en-ww/contact/sales_other_general#pc 
Item 3, choose Email or Phone option and explain you would like to take advantage of the cheaper offer (than renewal).
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