Author Topic: Site detected as a threat  (Read 995 times)

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Offline eva-devop

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Site detected as a threat
« on: December 20, 2023, 07:28:10 PM »
Hello, our site is being reported by AVG as affected by URL:Scam
We've reported the issue in https://www.avast.com/false-positive-file-form.php
but we're seriously affected by this issue and we need a response ASAP

Could someone help? Thank you

Offline polonus

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Re: Site detected as a threat
« Reply #1 on: December 21, 2023, 12:09:59 PM »
If it is only avast that blocks, that could well be an indication for it to be an FP,
or are other vendors also alerting the site as suspicious/malicious?

Just unblocking does not solve any underlying vulnerabilities, not implementing best policies etc.
Ignorance here is not bliss.
An insecure website, without someone alerting, may mean a far greater risk,
as it may be open to abuse.

polonus (volunteer 3rd party cold recon website security-analyst and website error-hunter)
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline eva-devop

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Re: Site detected as a threat
« Reply #2 on: December 21, 2023, 12:20:13 PM »
Only Avast is detecting us as a threat
We don't have any extra info about the reason why they're doing it

Thank you for your responses

Offline Pondus

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Re: Site detected as a threat
« Reply #3 on: December 21, 2023, 01:03:06 PM »
Quote
Hello, our site is being reported by AVG as affected by URL:Scam
And what is the URL ?


Offline DavidR

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Re: Site detected as a threat
« Reply #4 on: December 21, 2023, 05:11:20 PM »
Quote
Hello, our site is being reported by AVG as affected by URL:Scam
And what is the URL ?

Without making it active, e.g. (to avoid accidental exposure) just the domain name and no http, https, www, etc.

Better still attach an image to the topic of the Avast/AVG Alert window, with the Details option enabled. (if you have checked it using AVG).
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline eva-devop

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Re: Site detected as a threat
« Reply #5 on: December 21, 2023, 08:37:32 PM »
Hello,

We received an email from Avast Support, the issue is now solved.

Thank you everyone

Regards,

Offline DavidR

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Re: Site detected as a threat
« Reply #6 on: December 22, 2023, 02:43:07 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security