Same Win32:TratBHO Infection that needs a deleting

[Viper666]

Hi everyone, I came here in hopes that someone could help me out. Like a lot of other people, my laptop is infected with the Win32:TratBHO trojan, and I can't get rid of it. After reading the numerous threads here regarding the trojan, I figured I could start off by getting HijackThis and posting the log, so here it is. And a word of forewarning, I'm only as computer savvy as I need to be to get by, so I apologize in advance for any displays of being dense or just computer illiteracy.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:45:51 PM, on 1/12/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\sdpasvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\LVComS.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://livejournal.com/portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {D4576C73-52BD-4401-B966-5A128C4433D4} - C:\WINDOWS\System32\urqqrsp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O20 - Winlogon Notify: urqqrsp - C:\WINDOWS\SYSTEM32\urqqrsp.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SDPAUMS server service (SDPASVC) -  Matsushita Electric Industrial Co.,Ltd. - C:\WINDOWS\System32\sdpasvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7456 bytes

[oldman]

Welcome to the forum. We'll get started. You can attach logs by using the additional options button on the reply page.


Open HJT, run a system scan only, check mark these lines if present

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {D4576C73-52BD-4401-B966-5A128C4433D4} - C:\WINDOWS\System32\urqqrsp.dll
O20 - Winlogon Notify: urqqrsp - C:\WINDOWS\SYSTEM32\urqqrsp.dll
 

Close all other browsers/windows, click fix, close HJT.




Download ComboFix from Here or Here to your Desktop.

Double click combofix.exe and follow the prompts.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall.

[Viper666]

Here they are...and thanks for getting back to me so fast :].

[oldman]

Oh, I just happened to here. 

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled.

Copy and paste all the text in the quote box below into Notepad.

Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" . Using your mouse left button, drag the new file CFscript.txt and drop it on the ComboFix.exe icon as shown at the bottom of this post.

File::
C:\WINDOWS\system32\muzika.xm

This will start ComboFix again.Close  all browser/windows first. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

[Viper666]

Lol Well, your "just happened to be here" is saving my day ;].

[oldman]

If you are still having problems let me know.

If everything is ok, we can clean up the tools we used.

Click start, run, copy and paste the following into the box that appears, click ok

combofix /u


Open hijackthis, click the misc tools button, slide the slider down, click uninstall.


Create a new restore point

You must be logged on to an administrator account
Go to Start - All Programs - Accessories - System Tools - System Restore.
Click Create a restore point, and then click Next.
In the text box labeled Restore Point Description, type a name for this restore point , click create

Remove old restore points

- Go to Start - All Programs - Accessories - system tools. Launch the Disk Cleanup tool and let it run. When it finishes a box with tabs will appear, select the more options tab. On this tab you will find a section for System Restore. If you press the Clean Up button for that section, Windows will delete all restore points except for the most recent one.


Download and run this clean up utility. You can use it regularly. When it's first run, it is in demo mode to show you what it will remove. Review it and then rerun in real mode. It is configurable.

CleanUp


You may want to concider this

If you are using windows firewall, please note that it doesn't provide outbound protection. A third party firewall will.

A discussion on free firewalls can be found here.

http://forum.avast.com/index.php?topic=30808.0

[Viper666]

Thank you for all of your help. I'll wait it out for an hour or so to see if avast detects the trojan again. If it doesn't, I'll follow those steps to remove all of the tools we used.

If for whatever reason I run into some problems, I'll be sure to post here again. Thanks again! You're a real lifesaver .

[oldman]

Sounds good. Gotta call it a night, but will check when I get back on.

[Viper666]

Well, everything is working soundly and avast hasn't picked up any trojans, so I think I'm in the clear.

Thanks again for all of your help. I really appreciate it :]. Hope you slept well and enjoy the rest of your weekend.

[oldman]

You're welcome. Thanks for the feed back.

Take care, keep safe.