Author Topic: What is the problem?  (Read 3286 times)

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vuryss

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What is the problem?
« on: January 11, 2008, 07:34:54 PM »
11.01.2008 20:21:52 general: Started: 11.01.2008, 20:21:52
11.01.2008 20:21:52 general: Running setup_av_pro-44a (1098)
11.01.2008 20:21:52 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
11.01.2008 20:21:52 system: Memory: 41% load. Phys:614200/1047024K free, Page:2118520/2518068K free, Virt:2069632/2097024K free
11.01.2008 20:21:52 system: Computer WinName: MG-FF08010CBA24
11.01.2008 20:21:52 system: Windows Net User: MG-FF08010CBA24\teodor
11.01.2008 20:21:52 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress 
11.01.2008 20:21:52 general: DldSrc set to inet
11.01.2008 20:21:52 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
11.01.2008 20:21:52 general: Old version: 44a (1098)
11.01.2008 20:21:52 system: Using temp: C:\DOCUME~1\teodor\LOCALS~1\Temp\_av_proI.tm~a02800 (5831M free)
11.01.2008 20:21:52 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
11.01.2008 20:21:52 internet: SYNCER: Agent=Syncer/4.70 (av_pro-1098;p)
11.01.2008 20:21:52 system: Computer DnsName: mg-ff08010cba24
11.01.2008 20:21:52 system: Computer Ip Addr: 10.20.4.123
11.01.2008 20:21:52 system: Installed in: C:\Program Files\Alwil Software\Avast4 (5831M free)
11.01.2008 20:21:52 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:52 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:52 package: Part prg_av_pro-44a is installed
11.01.2008 20:21:52 package: Part vps-8010700 is installed
11.01.2008 20:21:52 package: Part news-4b is installed
11.01.2008 20:21:52 package: Part setup_av_pro-44a is installed
11.01.2008 20:21:52 package: Part jrog-28 is installed
11.01.2008 20:21:52 general: Old version: 44a (1098)
11.01.2008 20:21:52 file: SetExistingFilesBitmap: 1045->151->151
11.01.2008 20:21:52 general: GUID: 48f41bd8-adfe-45e8-a0d6-904ef57772d1
11.01.2008 20:21:53 general: Server definition(s) loaded for 'main': 165 (maintenance:0)
11.01.2008 20:21:53 general: SelectCurrent: selected server 'Download76 AVAST Server' from 'main'
11.01.2008 20:21:53 package: GetPackages - set proxy for inet
11.01.2008 20:21:53 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:53 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:53 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
11.01.2008 20:21:53 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
11.01.2008 20:21:53 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
11.01.2008 20:21:53 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
11.01.2008 20:21:53 general: progress thread start
11.01.2008 20:21:53 general: progress start - 1
11.01.2008 20:21:53 internet: SYNCER: Agent=Syncer/4.70 (av_pro-1098;p)
11.01.2008 20:21:53 general: progress start - 2
11.01.2008 20:21:53 general: InvalidateCurrent: invalidated server 'Download76 AVAST Server' from 'main'
11.01.2008 20:21:53 general: SelectCurrent: selected server 'Download940 AVAST Server' from 'main'
11.01.2008 20:21:53 package: GetPackages - set proxy for inet
11.01.2008 20:21:53 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:53 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:53 internet: while trying to get file 'servers.def.vpu', error 0x20000006 has occured, try 1
11.01.2008 20:21:53 file: Server returned 404 on file servers.def.vpu
11.01.2008 20:21:54 general: InvalidateCurrent: invalidated server 'Download940 AVAST Server' from 'main'
11.01.2008 20:21:54 general: SelectCurrent: selected server 'Download31 AVAST Server' from 'main'
11.01.2008 20:21:54 package: GetPackages - set proxy for inet
11.01.2008 20:21:54 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:54 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:54 internet: while trying to get file 'servers.def.vpu', error 0x20000006 has occured, try 2
11.01.2008 20:21:54 file: Server returned 404 on file servers.def.vpu
11.01.2008 20:21:54 general: InvalidateCurrent: invalidated server 'Download31 AVAST Server' from 'main'
11.01.2008 20:21:54 general: SelectCurrent: selected server 'Download16 AVAST Server' from 'main'
11.01.2008 20:21:54 package: GetPackages - set proxy for inet
11.01.2008 20:21:54 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:54 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:54 internet: while trying to get file 'servers.def.vpu', error 0x20000006 has occured, try 3
11.01.2008 20:21:54 file: Server returned 404 on file servers.def.vpu
11.01.2008 20:21:54 general: InvalidateCurrent: invalidated server 'Download16 AVAST Server' from 'main'
11.01.2008 20:21:54 general: SelectCurrent: selected server 'Download944 AVAST Server' from 'main'
11.01.2008 20:21:54 package: GetPackages - set proxy for inet
11.01.2008 20:21:54 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:54 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:54 internet: while trying to get file 'servers.def.vpu', error 0x20000006 has occured, try 4
11.01.2008 20:21:54 file: Server returned 404 on file servers.def.vpu
11.01.2008 20:21:54 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\teodor\LOCALS~1\Temp\_av_proI.tm~a02800\onefile, servers.def.vpu, error: 0x20000006
11.01.2008 20:21:54 package: Download servers.def, servers.def.vpu failed with error 0x20000006.
11.01.2008 20:21:55 general: InvalidateCurrent: invalidated server 'Download944 AVAST Server' from 'main'
11.01.2008 20:21:55 general: SelectCurrent: selected server 'Download208 AVAST Server' from 'main'
11.01.2008 20:21:55 package: GetPackages - set proxy for inet
11.01.2008 20:21:55 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:55 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:55 internet: while trying to get file 'servers.def', error 0x20000006 has occured, try 1
11.01.2008 20:21:55 file: Server returned 404 on file servers.def
11.01.2008 20:21:55 general: InvalidateCurrent: invalidated server 'Download208 AVAST Server' from 'main'
11.01.2008 20:21:55 general: SelectCurrent: selected server 'Download202 AVAST Server' from 'main'
11.01.2008 20:21:55 package: GetPackages - set proxy for inet
11.01.2008 20:21:55 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:55 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:55 internet: while trying to get file 'servers.def', error 0x20000006 has occured, try 2
11.01.2008 20:21:55 file: Server returned 404 on file servers.def
11.01.2008 20:21:56 general: InvalidateCurrent: invalidated server 'Download202 AVAST Server' from 'main'
11.01.2008 20:21:56 general: SelectCurrent: selected server 'Download908 AVAST Server' from 'main'
11.01.2008 20:21:56 package: GetPackages - set proxy for inet
11.01.2008 20:21:56 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:56 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:56 internet: while trying to get file 'servers.def', error 0x20000006 has occured, try 3
11.01.2008 20:21:56 file: Server returned 404 on file servers.def
11.01.2008 20:21:56 general: InvalidateCurrent: invalidated server 'Download908 AVAST Server' from 'main'
11.01.2008 20:21:56 general: SelectCurrent: selected server 'Download917 AVAST Server' from 'main'
11.01.2008 20:21:56 package: GetPackages - set proxy for inet
11.01.2008 20:21:56 internet: SYNCER: Type: use IE settings
11.01.2008 20:21:56 internet: SYNCER: Auth: another authentication, use WinInet
11.01.2008 20:21:56 internet: while trying to get file 'servers.def', error 0x20000006 has occured, try 4
11.01.2008 20:21:56 file: Server returned 404 on file servers.def
11.01.2008 20:21:56 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\teodor\LOCALS~1\Temp\_av_proI.tm~a02800\onefile, servers.def, error: 0x20000006
11.01.2008 20:21:56 package: Tried to download servers.def but failed with error 0x20000006.
11.01.2008 20:21:56 general: progress end - 1
11.01.2008 20:21:56 general: progress end - 0
11.01.2008 20:21:56 general: progress thread end
11.01.2008 20:21:56 general: Err:Other HTTP error (404), while trying 209.62.112.162:80//iavs4x/servers.def

Offline Lisandro

  • Avast team
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  • Posts: 67197
Re: What is the problem?
« Reply #1 on: January 11, 2008, 07:41:10 PM »
Which firewall do you use?
Is avast.setup allowed to connect and update?
The best things in life are free.

vuryss

  • Guest
Re: What is the problem?
« Reply #2 on: January 11, 2008, 08:20:33 PM »
nothing .. firewall is off, no other prot

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67197
Re: What is the problem?
« Reply #3 on: January 12, 2008, 01:11:59 AM »
nothing .. firewall is off, no other prot
Something is preventing avast to reach the download servers (file servers.def).
Is there any other protection (hosts file, immunization, etc.)?
The best things in life are free.