Author Topic: Forgotten password for Avast Premium Security (Settings)  (Read 593 times)

0 Members and 1 Guest are viewing this topic.

Offline MWG70

  • Newbie
  • *
  • Posts: 4
Forgotten password for Avast Premium Security (Settings)
« on: February 06, 2024, 02:56:47 AM »
I put a password for the settings in my program but I didn't write it down somewhere and now I can't remember it... It's very unpleasent to say the least. I'm not able to open my settings and change anything. I even can't update the core of the program.

Any ideas how to fix that?

Many thanks in advance!

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5605
  • Spartan Warrior
Re: Forgotten password for Avast Premium Security (Settings)
« Reply #1 on: February 06, 2024, 06:10:05 AM »
Unfortunate.

Best of recollection you must uninstall the antivirus.

Please note the difference between your Avast Account and your Avast One or Antivirus passwords. 

Link provided will assist with either issue(s):  https://support.avast.com/en-us/article/Password-protect-Antivirus#pc

Scroll 1/2 way down for instructions.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline MWG70

  • Newbie
  • *
  • Posts: 4
Re: Forgotten password for Avast Premium Security (Settings)
« Reply #2 on: February 06, 2024, 08:45:31 AM »
Okay, I'll try to do it. Thanks a lot, mchain!

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5605
  • Spartan Warrior
Re: Forgotten password for Avast Premium Security (Settings)
« Reply #3 on: February 06, 2024, 08:43:07 PM »
Let me know all is well, please.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801