Author Topic: No sound after Avast Driver Updater updates  (Read 1918 times)

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Offline Leslaw

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No sound after Avast Driver Updater updates
« on: December 12, 2023, 07:45:02 AM »
Hi,

Installed Avast Updater, updated to recommended drivers and lost sound completely in my laptop Dell XPS 9700 on Windows 11. Reverted back to previous drivers but still no sound. Asked Avast support, he spend over an hour, to no avail. He said he would escalate and send me email with follow up but never received it.
Still no sound, avast doesn't have solution for their product issue which I can see exists for over 2 years now.

Please provide me fix if you can?

Offline Leslaw

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Re: No sound after Avast Driver Updater updates
« Reply #1 on: December 14, 2023, 03:34:15 PM »
I found fix.

I went to Dell website. I looked for original audio drivers. I installed them and now I have sound back.

Offline mchain

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Re: No sound after Avast Driver Updater updates
« Reply #2 on: February 23, 2024, 10:48:34 PM »
Smart.

Glad you found a fix.

Now consider getting a form of disk backup software.  Many choices here:  https://duckduckgo.com/?t=ffab&q=disk+backup+software&atb=v385-1&ia=web

Some are free, some paid.  Do not click on Links marked as ADS please tho.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801