Author Topic: Popup "You are not protected" blah blah blah  (Read 755 times)

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Offline Neal21

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Popup "You are not protected" blah blah blah
« on: February 25, 2024, 07:05:32 PM »
What's with the popup from Avast telling me I am not protected and to subscribe when I am already a subscriber????

What gives???


Offline Pondus

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Offline Neal21

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Re: Popup "You are not protected" blah blah blah
« Reply #2 on: February 25, 2024, 08:53:37 PM »
Yeah, pretty much  >:(

Offline DavidR

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Re: Popup "You are not protected" blah blah blah
« Reply #3 on: February 25, 2024, 09:33:15 PM »
What's with the popup from Avast telling me I am not protected and to subscribe when I am already a subscriber????

What gives???

If you Right Click the Avast Tray icon > Registration information  - What does it say for My Subscriptions ?
You need to be signed into your Avast Account for this installation to be linked to your subscription/s.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Nunzio77

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Re: Popup "You are not protected" blah blah blah
« Reply #4 on: February 26, 2024, 12:39:49 PM »
In the notification settings you can set the "limited" notification which allows you not to display notifications of commercial offers but only those useful for security.  ;)
Thank you and good day!
Nunzio
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Avast Free - Windows 10 Pro-32 Bit, Intel Core2 Duo CPU T7500, RAM 4 Gb, SDD 512 Gb, ATI Mobile Radeon HD 2400 - Avast Mobile Security Free - Smartphone Android

Offline DavidR

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Re: Popup "You are not protected" blah blah blah
« Reply #5 on: February 26, 2024, 01:10:26 PM »
@    Neal21
What would have been really helpful would have been a screenshot of the notification being given as it isn't clear what that is.

Hence my thinking it is about your existing subscription.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Neal21

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Re: Popup "You are not protected" blah blah blah
« Reply #6 on: February 26, 2024, 10:25:17 PM »
It says I am a subscriber, dunno what this popup was about, says I'm not subscribed. If I see it again, I'll take a screenie.

Offline DavidR

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Re: Popup "You are not protected" blah blah blah
« Reply #7 on: February 26, 2024, 11:54:23 PM »
It says I am a subscriber, dunno what this popup was about, says I'm not subscribed. If I see it again, I'll take a screenie.

It is sounding more like promoting another Avast paid product.

I get them occasionally on the Avast Free antivirus, whilst it might/could be a weakness that isn't covered by what you have.  You have a headache, I have an aspirin, that will be xx$  For me they are either covered by another tool I have or I'm not particularly concerned about the issue.

The one thing I would recommend is making regular backups of your system to an off-line SSD/HDD device.  I do a full system backup monthly and a data backup fortnightly.  Should the worst ever happen I'm pretty much covered.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security