Author Topic: refund for cancelled subscription  (Read 390 times)

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Offline graziaa.gk

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refund for cancelled subscription
« on: March 04, 2024, 02:36:41 PM »
Hi, I've got problem with refund. I cancelled subscription and I've got an option to refund money, but... In the end of the form I've got info "Please call us". From Poland it's not free number. I don't wanna pay for calling, I want to have my refund, nothing else. say goodbay and forgot about avast

Offline DavidR

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Re: refund for cancelled subscription
« Reply #1 on: March 04, 2024, 03:37:35 PM »
Try this:
- Submit a support ticket - You could try this to see if sales can track down your order -  Submit a support ticket  -
Scroll down to the Contact us at bottom of the Page - Phone or Email - I think the email option may be best as it establishes a support ticket with your email (and in your case at no cost). 

Give as much information that you can to help track down your payment, Product, License number (if known) email used, etc..
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