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Author Topic: cannot go to the internet with avast running  (Read 2301 times)

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bah01

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cannot go to the internet with avast running
« on: January 14, 2008, 08:14:58 PM »
clicked on avast upgrade request and after the upgrade i was unable to bring up any address on explorer and firefox. i get the bad connection screen. i disables avast and all works well.. any ideas...

thanks
barry
« Last Edit: January 14, 2008, 08:26:17 PM by bah01 »
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Offline essexboy

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Re: cannot go to the internet with avast running
« Reply #1 on: January 14, 2008, 08:31:58 PM »
Did you allow the updated ashwebserv through you firewall ?
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Offline Lisandro

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Re: cannot go to the internet with avast running
« Reply #2 on: January 14, 2008, 08:46:50 PM »
Which is your operational system?
Which is your firewall?
Into the firewall settings, the following programs should be allowed to connect:

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
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