Author Topic: Problem with AVAST installation  (Read 5232 times)

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ab52003

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Problem with AVAST installation
« on: January 13, 2008, 05:41:54 AM »
Hello!
My operational system - Windows XP Pro SP2.
I had problems with installation of antivirus AVAST Home 4.7.1098.
Before I had an antivirus Kaspersky 5.
Before installation AVAST Kaspersky has been uninstalled and now in folder Program files Kaspersky's folders are not present.
Then has been installed AVAST. Installation has passed normally, but at start of system and AVAST there is a message that Kaspersky's any drivers work and consequently some services AVAST will not be started.
Prompt, please, how to find and remove Kaspersky's these drivers that AVAST has worked normally.
Thankful in advance!
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Offline Lisandro

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Re: Problem with AVAST installation
« Reply #1 on: January 13, 2008, 03:48:57 PM »
See: http://forum.avast.com/index.php?topic=12079.15
KAV removal tool: http://www.ice-kav.com/utilities.php
http://www.ice-kav.com/downloads/util/KAV_Registry_Clean.zip

1. Use this util
http://www.ice-kav.com/downloads/util/KAV_Registry_Clean.zip
2. delete files
Kl1.sys, klick.sys, klin.sys, klmc.sys  in folder …windows\system32\drivers
3. delete registry keys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Kl1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Klif
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Klmc

and

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet...\Services\Kl1
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet...\Services\Klif
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet...\Services\Klmc

Please do NOT use Kaspersky anti-hacker together with Avast!
It seems that Kaspersky writes something in the registry that is picked up by Avast! that makes Avast! think there's another AV program installed.
Allthough this is not the case (KAH is a firewall, not an anti-virus prog) Avast! will nag you  about this. Read here : http://forum.avast.com/index.php?topic=13835.0

I think it's all.
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ab52003

  • Guest
Re: Problem with AVAST installation
« Reply #2 on: January 15, 2008, 03:23:18 PM »
Hello!
Many thanks for the help!
The rests of an Kaspersky antivirus managed to be removed by means of program KAV RegistryClean and manual cleaning of the register.
Now AVAST works normally.

Offline Lisandro

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Re: Problem with AVAST installation
« Reply #3 on: January 15, 2008, 10:34:52 PM »
Glad you finally win! Welcome to avast world! 8)
The best things in life are free.