Author Topic: avast premium license 10 devices does not works  (Read 3008 times)

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Offline krypton

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avast premium license 10 devices does not works
« on: November 27, 2023, 02:50:56 PM »
hello

one of my family member cousin brother buyed avast license for 10 devices and given me the license key for my pc and my android phone.

i signed in my pc with my email id and password in the avast premium security software and the license key which i inserted in my pc works very well and it upgraded to avast premium security.

but when i signed in android phone device with same email id and password then it does not shows that subscription which is active in my pc.

please help me in this problem.
« Last Edit: November 27, 2023, 03:08:25 PM by krypton »
LAPTOP: LENOVO G50, 4 GB RAM, 500 GB HARD DISK, AVAST PREMIUM SECURITY 2020, WINDOWS 8.1

Offline krypton

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Re: avast premium license 10 devices does not works
« Reply #1 on: December 01, 2023, 07:50:17 PM »
?????? No reply yet?
LAPTOP: LENOVO G50, 4 GB RAM, 500 GB HARD DISK, AVAST PREMIUM SECURITY 2020, WINDOWS 8.1

Offline krypton

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Re: avast premium license 10 devices does not works
« Reply #2 on: December 08, 2023, 12:29:48 PM »
@DavidR or @bob3160

please reply
LAPTOP: LENOVO G50, 4 GB RAM, 500 GB HARD DISK, AVAST PREMIUM SECURITY 2020, WINDOWS 8.1

Offline DavidR

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Re: avast premium license 10 devices does not works
« Reply #3 on: January 10, 2024, 12:41:24 PM »
We are Avast users and not Avast team members.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline krypton

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Re: avast premium license 10 devices does not works
« Reply #4 on: April 21, 2024, 02:51:20 PM »
We are Avast users and not Avast team members.

then how i can solve the problem?
LAPTOP: LENOVO G50, 4 GB RAM, 500 GB HARD DISK, AVAST PREMIUM SECURITY 2020, WINDOWS 8.1

Offline DavidR

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Re: avast premium license 10 devices does not works
« Reply #5 on: April 21, 2024, 03:10:23 PM »
As far as I'm aware they would have to be assigned in the owners Avast Account.

I have never had a multi user license, so I haven't had to do it so:
I just googled How to assign an Avast antivirus multi user license to other users and get lots of hits - https://www.google.com/search?q=How+to+assign+an+Avast+antivirus+multi+user+license+to+other+users

Effectively they have to take action from their side - https://support.avast.com/en-gb/article/use-family-sharing/#pc - though I have no idea if this 10 user license is the family sharing option.  But I suspect whomever owns this license would have to take the action/s outlined in the above link.  Or one of the many other hits on the search link that I gave.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline krypton

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Re: avast premium license 10 devices does not works
« Reply #6 on: April 21, 2024, 03:45:57 PM »
As far as I'm aware they would have to be assigned in the owners Avast Account.

I have never had a multi user license, so I haven't had to do it so:
I just googled How to assign an Avast antivirus multi user license to other users and get lots of hits - https://www.google.com/search?q=How+to+assign+an+Avast+antivirus+multi+user+license+to+other+users

Effectively they have to take action from their side - https://support.avast.com/en-gb/article/use-family-sharing/#pc - though I have no idea if this 10 user license is the family sharing option.  But I suspect whomever owns this license would have to take the action/s outlined in the above link.  Or one of the many other hits on the search link that I gave.

the avast subscription license of my cousin is working fine in my pc. but not working in my android phone. i want it in my android phone to use. i have inserted my cousin license in my laptop. and also logged in with this account in my pc software. but when i  login in android phone app with this account then that license does not works does not works. please help me in this problem.
LAPTOP: LENOVO G50, 4 GB RAM, 500 GB HARD DISK, AVAST PREMIUM SECURITY 2020, WINDOWS 8.1

Offline DavidR

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Re: avast premium license 10 devices does not works
« Reply #7 on: April 21, 2024, 11:59:03 PM »
I don't know if that option is available in your installation as essentially you aren't the owner of the license.

I have no idea how this works for applying a license to the Android version of avast.

Time to get creative and check out google, you just have to get a good search string. 
I did:
How do I apply avast subscription to Avast for Android - https://www.google.com/search?q=How+do+I+apply+avast+subscription+to+Avast+for+Android this returns many hits.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security