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Topic: unable to disable automatic VPN (Read 566 times)
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giorgio_cat
Newbie
Posts: 2
unable to disable automatic VPN
«
on:
April 09, 2024, 06:58:53 AM »
VPN keeps on starting automatically.
IN my settings under VPN secure connection, there is this option on:
Automatically turn on VPN .... When connecting to untrusted networks
I cannot disable this option.
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89117
No support PMs thanks
Re: unable to disable automatic VPN
«
Reply #1 on:
April 09, 2024, 01:10:06 PM »
Whilst I don't used a VPN, Avast or Other, so I can't speak from personal experience.
Surely the time when you would want a VPN enabled is when you are connected to untrusted networks.
Try this
https://support.avast.com/en-gb/article/secureline-vpn-faq/#pc
or
https://support.avast.com/en-gb/article/219/#pc
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
mchain
Avast Evangelist
Ultra Poster
Posts: 5639
Spartan Warrior
Re: unable to disable automatic VPN
«
Reply #2 on:
April 13, 2024, 08:46:23 AM »
Is your home network an 'untrusted network'?
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797
UI version 1.0.788. Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801
giorgio_cat
Newbie
Posts: 2
Re: unable to disable automatic VPN
«
Reply #3 on:
April 15, 2024, 06:40:53 AM »
None of the options worked. I'm getting crazy. I need to switch off the VPN manually. Evenry time I connect the laptop to my hotspot it automatically connects to VPN. Does somebody knows how I can ask support to avast? I've spent already 3 days about an hour but everywhere I tried I get to stupid automatic answers.
I think Ill need to disinstall Avast and move to something that let me control my own laptop.
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mchain
Avast Evangelist
Ultra Poster
Posts: 5639
Spartan Warrior
Re: unable to disable automatic VPN
«
Reply #4 on:
April 17, 2024, 08:31:20 PM »
What is a 'hotspot'? Is it 'public' or 'private':
https://www.howtogeek.com/795007/what-is-a-mobile-hotspot/
More details will always help. Not at all clear if you are in Windows environment or other.
What is public/private network?
https://www.howtogeek.com/245982/whats-the-difference-between-private-and-public-networks-in-windows/
Why are public networks 'untrusted'?
https://fossbytes.com/types-of-networks-trusted-untrusted-and-unknown-networks/
The Internet is an untrusted network.
An analogy:
https://superuser.com/questions/447483/why-is-the-internet-said-to-be-an-untrusted-network#447493
If the network you've set up is 'public' Avast VPN is working as it should.
Private networks are normally 'home' or 'corporate' internal networks. All networked devices can nominally see each other. Public networks are usually found in airports, malls, bookstores, restaurants.
We need to know what type of network connection you have in order to proceed. Is it Windows? Or other?
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797
UI version 1.0.788. Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801
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unable to disable automatic VPN