Author Topic: Cancelling Subscription - did not want full years subscription  (Read 331 times)

0 Members and 1 Guest are viewing this topic.

Offline michelle80

  • Newbie
  • *
  • Posts: 3
HI, Can you please give me a refund on order number
#137781080800 as I did not want the subscription to continue. I need this refund asap as did not get any notice that the subscription was to continue.
The link for cancelling does not work and I an not phoning the US.

Thanks 

Offline MrDJ

  • Sr. Member
  • ****
  • Posts: 250
Clevo P502 Laptop i7 3720QM 2.60GHz, 16gb ram, Nvidia GTX 680M, Crucial 512 SSD, Windows 10 Pro 64bit, over 12 years old and still super fast.

Offline michelle80

  • Newbie
  • *
  • Posts: 3
Re: Cancelling Subscription - did not want full years subscription
« Reply #2 on: April 18, 2024, 12:36:26 PM »
Thanks but I have tried that and it after selecting all the options just ask you to call. I am in UK not US and not prepared to call US number due to cost.

Offline MrDJ

  • Sr. Member
  • ****
  • Posts: 250
Re: Cancelling Subscription - did not want full years subscription
« Reply #3 on: April 18, 2024, 02:46:28 PM »
im sure there is a uk number i called years ago. will have a look.

check pm incoming. sent pm but nothing shows as sent.

try https://www.avast.com/en-gb/contacts#pc
contact us>cancel renewel> drop down i didnt know i subscribed> uk freephone number shown
« Last Edit: April 18, 2024, 02:57:37 PM by MrDJ »
Clevo P502 Laptop i7 3720QM 2.60GHz, 16gb ram, Nvidia GTX 680M, Crucial 512 SSD, Windows 10 Pro 64bit, over 12 years old and still super fast.

Offline michelle80

  • Newbie
  • *
  • Posts: 3
Re: Cancelling Subscription - did not want full years subscription
« Reply #4 on: April 18, 2024, 04:10:55 PM »
Thanks