Author Topic: Issues with Office Products  (Read 8250 times)

0 Members and 1 Guest are viewing this topic.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48676
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Issues with Office Products
« Reply #15 on: June 28, 2024, 02:25:44 PM »
The certificate provided by these URLs seems indeed expired, so Avast's alert itself is correct. It is up to Microsoft to fix.
You are correct but, If Avast Talks to Microsoft, they may actually listen.
When we contact them, it's meaningless. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline alexandryves

  • Newbie
  • *
  • Posts: 4
Re: Issues with Office Products
« Reply #16 on: June 28, 2024, 04:11:04 PM »
 I followed the instructions of alessio15 and it works
« Last Edit: June 28, 2024, 04:37:11 PM by alexandryves »

Offline alexandryves

  • Newbie
  • *
  • Posts: 4
Re: Issues with Office Products
« Reply #17 on: June 28, 2024, 04:12:19 PM »
 
I followed the instructions of Alessio15 and it works
 
« Last Edit: June 28, 2024, 04:31:21 PM by alexandryves »

Offline alexandryves

  • Newbie
  • *
  • Posts: 4
Re: Issues with Office Products
« Reply #18 on: June 28, 2024, 04:17:27 PM »
@Alessio15 can you post what exclusion you did and has it worked? I've tried  adding url exclusion for uri.cdn.office.net but it doesnt seem to be working.

I added the two CDNs in the exclusion list inside each active policy (Exclusions > All scans and shields > URL Addresses).
Originally I just added "cdn.office.net" hoping it will catch all the subdomains, but after 1 user reported that was still seeing the alert, I also added the two URLs, just to be sure:
https://uci.edog.cdn.office.net
https://uci.cdn.office.net

So far no one told me that the alert appeared again, so looks like it has been resolved, but I wasn't able to replicate the issue on my machine, even before the exclusions, so I have no way to confirm this is the right way to proceed. So far no one else has complained about seeing the alert again, so seems resolved to me.

Hope this helps!
@Alessio15 can you post what exclusion you did and has it worked? I've tried  adding url exclusion for uri.cdn.office.net but it doesnt seem to be working.

I added the two CDNs in the exclusion list inside each active policy (Exclusions > All scans and shields > URL Addresses).
Originally I just added "cdn.office.net" hoping it will catch all the subdomains, but after 1 user reported that was still seeing the alert, I also added the two URLs, just to be sure:
https://uci.edog.cdn.office.net
https://uci.cdn.office.net

So far no one told me that the alert appeared again, so looks like it has been resolved, but I wasn't able to replicate the issue on my machine, even before the exclusions, so I have no way to confirm this is the right way to proceed. So far no one else has complained about seeing the alert again, so seems resolved to me.

Hope this helps!

I followed the instructions of Alessio15 and it works :)

Offline alexandryves

  • Newbie
  • *
  • Posts: 4
Re: Issues with Office Products
« Reply #19 on: June 28, 2024, 04:33:04 PM »

I followed the instructions of Alessio15 and it works

Offline bookermom

  • Newbie
  • *
  • Posts: 1
Re: Issues with Office Products
« Reply #20 on: June 28, 2024, 05:09:04 PM »
Same here, at home and work.  What's up?

Offline Andy83

  • Newbie
  • *
  • Posts: 2
Re: Issues with Office Products
« Reply #21 on: June 28, 2024, 05:37:54 PM »
I did notice this morning when I tried it, I was only getting the one alert now for the uci.edog.cdn.office.net url and the second one is no longer popping up. I did not add any exceptions yet so perhaps they have half of it fixed now.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89388
  • No support PMs thanks
Re: Issues with Office Products
« Reply #22 on: June 28, 2024, 06:37:33 PM »
I did notice this morning when I tried it, I was only getting the one alert now for the uci.edog.cdn.office.net url and the second one is no longer popping up. I did not add any exceptions yet so perhaps they have half of it fixed now.

I don't use MS Office (so not directly an issue for me), but I get Alerts, not from Avast but Directly from Firefox, my default browser. 
It may be that if I accepted the risk, then Avast may alert.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline priviet92

  • Newbie
  • *
  • Posts: 10
Re: Issues with Office Products
« Reply #23 on: June 28, 2024, 09:17:55 PM »
Moi aussi - In French  ;   Me too.