Most likely blocking by your firewall.
What is your firewall ?
Does it allow ashWebSv.exe internet access ?
- If it does delete the entry for it and reconnect to the internet, this will force the firewall to ask permission again.
Right click on the avast ' a ' icon and select Start avast Antivirus. This will do a quick memory scan and then open the Simple User Interface (a bit like a media player), here you can start on-demand scans.