Other > Viruses and worms

multiple problems including keyboard issues & browser hijack attempts

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Meeme: I am having quite a time trying to repair my mothers laptop!  It was infected with several worms and viruses which I have cleared as far as i can tell (one was vundo and also some variant of the winantispyware) The problems I am having are that certain keys on the keyboard work intermittently (sometimes they work but for the most part they do not)  One of the keys that does not function is the "period"  key  The numbers do not work either and it seems that there is a stuck shift key because the symbols above the numbers work I have removed the shift keys and cleaned under them as well as under the keys that seem to be affected but this did not correct the problem Plugging in an external keyboard has the same result so it does not appear to be a hardware issue Some other anomalies are that the computer totally skips the BIOS stage when booting so I cannot boot from safe mode  Also when I try to type in a website in the url bar of a browser (firefox or ie) a dot net is added  When I click an icon on the desktop every single icon is highlighted and then the computer bogs itself down while it executes every program that highlighted itself! When I run a virus scan< I have to click rapidly on the "scan" or "start" button or else the program errors out or freezes so I have to shut it down and restart it (the program not the computer) I am sure that the list of symptoms is longer but I cannot remember all of them right now i would really appreciate any help I can get as these issues are about to drive me crazy  I downloaded hijack this so I can post a log file if need be Thank you!

CharleyO: *** Yes, please post the HijackThis log. ***

Meeme: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:22:35 AM, on 2/4/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\system32\ZCfgSvc.exe C:\WINDOWS\System32\1XConfig.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\System32\00THotkey.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\TOSHIBA\TouchED\TouchED.Exe C:\WINDOWS\system32\TFNF5.exe C:\WINDOWS\System32\ezSP_Px.exe C:\toshiba\ivp\ism\pinger.exe C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\RegSrvc.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe C:\PROGRA~1\Grisoft\AVG7\avgw.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\TASKMGR.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Meeme: i had to divide this into two posts sorry! R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JUSearch\SearchEnh1.dll O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll (file missing) O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll (file missing) O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\Juno\Toolbar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll (file missing) O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [SpyBlocker] C:\Program Files\SpyBlocker Software\spyblocker.exe O4 - HKLM\..\Run: [AirCardEnabler] C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe" O4 - HKLM\..\Run: [horygyxi] C:\Program Files\WindowsUpdate\horygyxi22011.exe O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0 O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled O4 - Global Startup: j2 DllCmd 4.0.lnk = C:\Program Files\j2 Messenger 4.0\J2GDllCmd.exe O4 - Global Startup: j2 Live Menu 3.2.lnk = C:\Program Files\j2 Messenger 3.2\J2GDllCmd.exe O4 - Global Startup: j2 Tray Menu 3.2.lnk = C:\Program Files\j2 Messenger 3.2\J2GTray.exe O4 - Global Startup: j2 Tray Menu 4.0.lnk = C:\Program Files\j2 Messenger 4.0\J2GTray.exe O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O20 - AppInit_DLLs: c:\windows\system32\jkhebcy.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\WINDOWS\System32\S24EvMon.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe End of file - 11293 bytes

oldman: Hi, you have a very old version of java, which we can take care of. You alos have two antivirus programs, you should uninstall one. This file is a tad suspicious so we'll check it at virustotal. Please submit these files for analysis To submit a file to virustoal, please click on this link www.virustotal.com copy and paste the following into the upload a file box (one at a time if more than one file is listed) C:\Program Files\WindowsUpdate\horygyxi22011.exe scroll down a bit and click "send file", wait for the results and post then in your next reply. There is also what appears to be vundo. So get yourself down to one antivirus and we'll start cleaning this up.

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