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Author Topic: Avast.setup process system hog  (Read 27890 times)

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kubecj

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Re: Avast.setup process system hog
« Reply #15 on: March 15, 2008, 08:11:30 AM »
epp: Something in your is seriously wrong. Downloads are in kilobytes, times in tenths of seconds. Anything beyond that is wrong.

You can send us the file setup.log from avast4\setup directory for inspection. Use email setup-support at you know what dot com.
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epp

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Re: Avast.setup process system hog
« Reply #16 on: March 15, 2008, 02:40:42 PM »
I've already uninstalled it permanently, so I have nothing to send.

For the benefit of Tarq57, not including any anti-virus software, 10 programs were checked to run at startup.

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Offline Tarq57

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Re: Avast.setup process system hog
« Reply #17 on: March 15, 2008, 07:25:24 PM »
Thanks for that. (10 programs.)
Rather a lot, if you don't need them. Those you don't actually need running in the background can be disabled from starting with Windows, either in the respective program options, or by using msconfig, an exercise that might be worthwhile to get the most out of your pc.
If Avast won't work OK on that machine, I guess you could try AVG or Avira. Don't know if it  will be any beter, though...I've tried all 3 and always found Avast to be the most trouble free, so sorry you're having probs with it.
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Offline Lisandro

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Re: Avast.setup process system hog
« Reply #18 on: March 15, 2008, 08:45:26 PM »
Quote from: Tarq57 on March 15, 2008, 07:25:24 PM
If Avast won't work OK on that machine, I guess you could try AVG or Avira. Don't know if it  will be any beter, though...
We don't like to give up that quickly ;D
If you have to choose, Avira is better than AVG imho.
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DaneBrooke

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Re: Avast.setup process system hog
« Reply #19 on: March 15, 2008, 08:56:06 PM »
this is a reply to Tech, posted reply 4

Thanks. Here is the system.log extract (cut down from request due to message length limit):
15.03.2008   01:26:15.000   1205573175   package   FilterOutExistingFiles: 145 & 145 = 0
15.03.2008   01:26:15.000   1205573175   package   FilterOutExistingFiles: 145 & 145 = 0
15.03.2008   01:32:42.000   1205573562   package   IsFullOkay: vps-8031400.vpu - is okay
15.03.2008   01:32:42.000   1205573562   package   IsFullOkay: vpsm-8031400.vpu - is okay
15.03.2008   01:32:42.000   1205573562   package   ArePartsInstallable: 1
15.03.2008   06:15:48.000   1205590548   package   vps: updated [8031400]
15.03.2008   06:16:00.000   1205590560   file   Fix security on: C:\Program Files\Alwil Software\Avast4\*.*
15.03.2008   06:16:14.000   1205590574   file   Fix security on: C:\Program Files\Alwil Software\Avast4\images\*.*
15.03.2008   06:16:36.000   1205590596   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\*.*
15.03.2008   06:16:45.000   1205590605   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData\*.*
15.03.2008   06:16:48.000   1205590608   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP\*.*
15.03.2008   06:17:24.000   1205590644   package   Transferred files: 0
15.03.2008   06:17:24.000   1205590644   package   Transferred bytes: 0
15.03.2008   06:17:24.000   1205590644   package   Transfer time: 0 ms
15.03.2008   06:17:24.000   1205590644   package   Retries total: 0
15.03.2008   06:17:24.000   1205590644   package   Retried files: 0
15.03.2008   06:17:24.000   1205590644   package   Tried servers: 0
15.03.2008   06:17:24.000   1205590644   file   NeedReboot=false
15.03.2008   06:17:24.000   1205590644   general   Return code: 0x20000000 [Something done]
15.03.2008   06:17:28.000   1205590648   general   Stopped: 15.03.2008, 06:17:24


15.03.2008   06:21:16.000   1205590876   general   Started: 15.03.2008, 06:21:16
15.03.2008   06:21:16.000   1205590876   general   Running setup_av_pro-44a (1098)
15.03.2008   06:21:16.000   1205590876   system   Operating system: Windows2000 ver 5.0, build 2195, sp 4.0 [Service Pack 4]
15.03.2008   06:21:16.000   1205590876   system   Memory: 73% load. Phys:33644/126452K free, Page:207720/503680K free, Virt:2074228/2097024K free
15.03.2008   06:21:16.000   1205590876   system   Computer WinName: PLAYBOX
15.03.2008   06:21:20.000   1205590880   system   Windows Net User: SYSTEM
15.03.2008   06:21:24.000   1205590884   general   Cmdline: /verysilent /noreboot  /stopstat "C:\WINDOWS\TEMP\aswUpdSum.ini"  
15.03.2008   06:21:24.000   1205590884   general   Operation set to INST_OP_[16]
15.03.2008   06:21:24.000   1205590884   general   Old version: 44a (1098)
15.03.2008   06:21:36.000   1205590896   system   Using temp: C:\WINDOWS\TEMP\_av_proI.tm~a00844 (5915M free)
15.03.2008   06:22:00.000   1205590920   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
15.03.2008   06:22:00.000   1205590920   system   Installed in: C:\Program Files\Alwil Software\Avast4 (5915M free)
15.03.2008   06:22:27.000   1205590947   internet   SYNCER: Type: use IE settings
15.03.2008   06:22:27.000   1205590947   internet   SYNCER: Auth: another authentication, use WinInet
15.03.2008   06:22:39.000   1205590959   package   Part prg_av_pro-44a is installed
15.03.2008   06:22:39.000   1205590959   package   Part vps-8031400 is installed
15.03.2008   06:22:39.000   1205590959   package   Part news-4b is installed
15.03.2008   06:22:43.000   1205590963   package   Part setup_av_pro-44a is installed
15.03.2008   06:22:47.000   1205590967   package   Part jrog-2a is installed
15.03.2008   06:22:47.000   1205590967   general   Old version: 44a (1098)
15.03.2008   06:22:47.000   1205590967   package   Transferred files: 0
15.03.2008   06:22:47.000   1205590967   package   Transferred bytes: 0
15.03.2008   06:22:47.000   1205590967   package   Transfer time: 0 ms
15.03.2008   06:22:47.000   1205590967   package   Retries total: 0
15.03.2008   06:22:47.000   1205590967   package   Retried files: 0
15.03.2008   06:22:47.000   1205590967   package   Tried servers: 0
15.03.2008   06:22:47.000   1205590967   file   NeedReboot=false
15.03.2008   06:22:47.000   1205590967   general   Return code: 0x20000001 [Nothing done]
15.03.2008   06:22:47.000   1205590967   general   Stopped: 15.03.2008, 06:22:47


15.03.2008   06:54:23.000   1205592863   general   Started: 15.03.2008, 06:54:23
15.03.2008   06:54:23.000   1205592863   general   Running setup_av_pro-44a (1098)
15.03.2008   06:54:23.000   1205592863   system   Operating system: Windows2000 ver 5.0, build 2195, sp 4.0 [Service Pack 4]
15.03.2008   06:54:23.000   1205592863   system   Memory: 80% load. Phys:24932/126452K free, Page:207540/503680K free, Virt:2074228/2097024K free
15.03.2008   06:54:23.000   1205592863   system   Computer WinName: PLAYBOX
15.03.2008   06:54:31.000   1205592871   system   Windows Net User: SYSTEM
15.03.2008   06:54:36.000   1205592876   general   Cmdline: /verysilent /noreboot  /stopstat "C:\WINDOWS\TEMP\aswUpdSum.ini"  
15.03.2008   06:54:36.000   1205592876   general   Operation set to INST_OP_[16]
15.03.2008   06:54:36.000   1205592876   general   Old version: 44a (1098)
15.03.2008   06:54:40.000   1205592880   system   Using temp: C:\WINDOWS\TEMP\_av_proI.tm~a00844 (5915M free)
15.03.2008   06:54:55.000   1205592895   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
15.03.2008   06:54:55.000   1205592895   system   Installed in: C:\Program Files\Alwil Software\Avast4 (5915M free)
15.03.2008   06:55:11.000   1205592911   internet   SYNCER: Type: use IE settings
15.03.2008   06:55:11.000   1205592911   internet   SYNCER: Auth: another authentication, use WinInet
15.03.2008   06:55:16.000   1205592916   package   Part prg_av_pro-44a is installed
15.03.2008   06:55:19.000   1205592919   package   Part vps-8031400 is installed
15.03.2008   06:55:20.000   1205592920   package   Part news-4b is installed
15.03.2008   06:55:24.000   1205592924   package   Part setup_av_pro-44a is installed
15.03.2008   06:55:24.000   1205592924   package   Part jrog-2a is installed
15.03.2008   06:55:24.000   1205592924   general   Old version: 44a (1098)
15.03.2008   06:55:28.000   1205592928   package   Transferred files: 0
15.03.2008   06:55:28.000   1205592928   package   Transferred bytes: 0
15.03.2008   06:55:28.000   1205592928   package   Transfer time: 0 ms
15.03.2008   06:55:28.000   1205592928   package   Retries total: 0
15.03.2008   06:55:28.000   1205592928   package   Retried files: 0
15.03.2008   06:55:28.000   1205592928   package   Tried servers: 0
15.03.2008   06:55:28.000   1205592928   file   NeedReboot=false
15.03.2008   06:55:28.000   1205592928   general   Return code: 0x20000001 [Nothing done]
15.03.2008   06:55:28.000   1205592928   general   Stopped: 15.03.2008, 06:55:28


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DaneBrooke

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Re: Avast.setup process system hog
« Reply #20 on: March 15, 2008, 08:57:45 PM »
reply to DavidR (reply 5)

I'm not running Automatic Update.
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Offline Tarq57

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Re: Avast.setup process system hog
« Reply #21 on: March 15, 2008, 09:58:17 PM »
Quote
We don't like to give up that quickly Grin
Yeah, we don't,either. ;D
It did seem as though epp's mind was made up.
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Offline Lisandro

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Re: Avast.setup process system hog
« Reply #22 on: March 15, 2008, 09:58:55 PM »
Quote from: DaneBrooke on March 15, 2008, 08:56:06 PM
15.03.2008   06:55:28.000   1205592928   general   Return code: 0x20000001 [Nothing done]
Your log is clean. Nothing seems to be wrong ???
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psw

  • Guest
Re: Avast.setup process system hog
« Reply #23 on: March 15, 2008, 10:22:36 PM »
But what is the total physical memory amount for this PC? Really 128 M? Probably heavy swapping expected.
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Offline DavidR

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Re: Avast.setup process system hog
« Reply #24 on: March 15, 2008, 10:35:44 PM »
Quote from: DaneBrooke on March 15, 2008, 08:57:45 PM
reply to DavidR (reply 5)

I'm not running Automatic Update.

I assume you mean the windows updates, even if they don't auto check and download but ask/notify, it can still hog things. Personally I have windows update disabled and I do all my updates manually.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

cw64

  • Guest
Re: Avast.setup process system hog
« Reply #25 on: April 28, 2008, 12:35:49 AM »
I'm seeing problems with avast.setup as well. It seems that despite the below normal thread priority it will push itself infront and cause a system slowdown when the CPU is under heavy load.
I'm regularly getting decreased performance when playing eve-online, which will continue to get worse and worse untill I exit eve and let avast.setup finish.

22:59:24.000   1209333564   system   Memory: 26% load. Phys:1531088/2096624K free, Page:2360124/2991524K free, Virt:2069400/2097024K free
27.04.2008   22:59:24.000   1209333564   system   Computer WinName: (Removed)
27.04.2008   22:59:24.000   1209333564   system   Windows Net User: SYSTEM
27.04.2008   22:59:24.000   1209333564   general   Cmdline: /refresh /noreboot /updatevps /verysilent  /limitcpu  
27.04.2008   22:59:24.000   1209333564   general   Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
27.04.2008   22:59:24.000   1209333564   general   Old version: 491 (1169)
27.04.2008   22:59:24.000   1209333564   system   Using temp: C:\WINDOWS\TEMP\_av_proI.tm~a03616 (4698M free)
27.04.2008   22:59:24.000   1209333564   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
27.04.2008   22:59:24.000   1209333564   system   Installed in: C:\Program Files\Alwil Software\Avast4 (4698M free)
27.04.2008   22:59:24.000   1209333564   internet   SYNCER: Type: use IE settings
27.04.2008   22:59:24.000   1209333564   internet   SYNCER: Auth: another authentication, use WinInet
27.04.2008   22:59:24.000   1209333564   package   Part prg_av_pro-491 is installed
27.04.2008   22:59:24.000   1209333564   package   Part vps-8042701 is installed
27.04.2008   22:59:24.000   1209333564   package   Part news-4b is installed
27.04.2008   22:59:24.000   1209333564   package   Part setup_av_pro-491 is installed
27.04.2008   22:59:24.000   1209333564   package   Part jrog-38 is installed
27.04.2008   22:59:24.000   1209333564   general   Old version: 491 (1169)
27.04.2008   22:59:25.000   1209333565   file   SetExistingFilesBitmap: 1054->154->154
27.04.2008   22:59:25.000   1209333565   general   GUID: b7c8d475-6735-4c8c-bd2d-707cfb81cda3
27.04.2008   22:59:25.000   1209333565   general   Entering:UpdateInstallPackages
27.04.2008   22:59:25.000   1209333565   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
27.04.2008   22:59:25.000   1209333565   package   LoadPartInfo: jrog = jrog-38 returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartInfo: news = news-4b returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartInfo: program = prg_av_pro-491 returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartInfo: setup = setup_av_pro-491 returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartInfo: vps = vps-8042701 returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartVpu: Loading 'part-prg_av_pro-491.vpu' returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartVpu: Loading 'part-vps-8042701.vpu' returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartVpu: Loading 'part-news-4b.vpu' returned 00000000
27.04.2008   22:59:25.000   1209333565   package   LoadPartVpu: Loading 'part-setup_av_pro-491.vpu' returned 00000000
27.04.2008   22:59:25.000   1209333565   package   WARN:LoadPartVpu ended on no pInfo
27.04.2008   22:59:25.000   1209333565   package   LoadPartVpu: Loading 'part-jrog-38.vpu' returned 00000000
27.04.2008   22:59:25.000   1209333565   package   FilterOutExistingFiles: 154 & 154 = 0
27.04.2008   22:59:25.000   1209333565   package   FilterOutExistingFiles: 154 & 154 = 0
27.04.2008   22:59:25.000   1209333565   package   IsFullOkay: vps-8042700.vpu - is okay
27.04.2008   22:59:25.000   1209333565   package   IsFullOkay: vpsm-8042701.vpu - is okay
27.04.2008   22:59:25.000   1209333565   package   ArePartsInstallable: 1
27.04.2008   22:59:46.000   1209333586   package   vps: updated [8042701]
27.04.2008   22:59:46.000   1209333586   file   Fix security on: C:\Program Files\Alwil Software\Avast4\*.*
27.04.2008   22:59:47.000   1209333587   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\*.*
27.04.2008   22:59:47.000   1209333587   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP\*.*
27.04.2008   22:59:47.000   1209333587   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData\*.*
27.04.2008   22:59:47.000   1209333587   file   Fix security on: C:\Program Files\Alwil Software\Avast4\images\*.*
27.04.2008   22:59:47.000   1209333587   package   Transferred: files 0, bytes 0, time 0 ms
27.04.2008   22:59:47.000   1209333587   package   Retries: total 0, files 0, servers 0
27.04.2008   22:59:47.000   1209333587   file   NeedReboot=false
27.04.2008   22:59:47.000   1209333587   general   Return code: 0x20000000 [Something done]
27.04.2008   22:59:47.000   1209333587   general   Stopped: 27.04.2008, 22:59:47


27.04.2008   22:59:50.000   1209333590   general   Started: 27.04.2008, 22:59:50
27.04.2008   22:59:50.000   1209333590   general   Running setup_av_pro-491 (1169)
27.04.2008   22:59:50.000   1209333590   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
27.04.2008   22:59:50.000   1209333590   system   Memory: 27% load. Phys:1512704/2096624K free, Page:2359624/2991524K free, Virt:2069400/2097024K free
27.04.2008   22:59:50.000   1209333590   system   Computer WinName: (Removed)
27.04.2008   22:59:50.000   1209333590   system   Windows Net User: SYSTEM
27.04.2008   22:59:50.000   1209333590   general   Cmdline: /verysilent /noreboot  /stopstat "C:\WINDOWS\TEMP\aswUpdSum.ini"  
27.04.2008   22:59:50.000   1209333590   general   Operation set to INST_OP_STOP_STAT
27.04.2008   22:59:50.000   1209333590   general   Old version: 491 (1169)
27.04.2008   22:59:50.000   1209333590   system   Using temp: C:\WINDOWS\TEMP\_av_proI.tm~a03532 (4698M free)
27.04.2008   22:59:50.000   1209333590   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
27.04.2008   22:59:50.000   1209333590   system   Installed in: C:\Program Files\Alwil Software\Avast4 (4698M free)
27.04.2008   22:59:50.000   1209333590   internet   SYNCER: Type: use IE settings
27.04.2008   22:59:50.000   1209333590   internet   SYNCER: Auth: another authentication, use WinInet
27.04.2008   22:59:50.000   1209333590   package   Part prg_av_pro-491 is installed
27.04.2008   22:59:50.000   1209333590   package   Part vps-8042701 is installed
27.04.2008   22:59:50.000   1209333590   package   Part news-4b is installed
27.04.2008   22:59:50.000   1209333590   package   Part setup_av_pro-491 is installed
27.04.2008   22:59:50.000   1209333590   package   Part jrog-38 is installed
27.04.2008   22:59:50.000   1209333590   general   Old version: 491 (1169)
27.04.2008   22:59:50.000   1209333590   package   Transferred: files 0, bytes 0, time 0 ms
27.04.2008   22:59:50.000   1209333590   package   Retries: total 0, files 0, servers 0
27.04.2008   22:59:50.000   1209333590   file   NeedReboot=false
27.04.2008   22:59:50.000   1209333590   general   Return code: 0x20000001 [Nothing done]
27.04.2008   22:59:50.000   1209333590   general   Stopped: 27.04.2008, 22:59:50
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Offline alanrf

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Re: Avast.setup process system hog
« Reply #26 on: April 28, 2008, 01:05:27 AM »
The avast VPS database update process is CPU intensive.

If you are playing a game that itself is CPU intensive then the combination of the avast update and your game may well need more than 100% of your CPU capability.

A high CPU program running when avast tries to run will in fact lengthen the time of the avast update since avast is limiting its CPU use to try to avoid an overload.  However, the fact of the matter is that avast does require the CPU cycles to get the update done.

A way to minimize this impact for you would be to run a manual update before starting your game so that there is a smaller chance of an automatic update occurring during the game - I know that means remembering to do it so ...

Another alternative would to set the VPS update setting to "Ask" so that you can avoid the update process occurring during the game.

 
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epp

  • Guest
Re: Avast.setup process system hog
« Reply #27 on: July 18, 2008, 03:08:13 AM »
Quote from: Tech on March 15, 2008, 08:45:26 PM
Quote from: Tarq57 on March 15, 2008, 07:25:24 PM
If Avast won't work OK on that machine, I guess you could try AVG or Avira. Don't know if it  will be any beter, though...
We don't like to give up that quickly ;D
If you have to choose, Avira is better than AVG imho.

Forget about AVG, especially 8.   ::)

I have decided to give Avast another try.  One thing performed this evening that was not done the first time around, was to defrag the hard drive. 

I have not yet reinstalled Avast, but am wondering if the defrag may now cause Avast to update more quickly (rather than one hour) at startup?

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Offline alanrf

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Re: Avast.setup process system hog
« Reply #28 on: July 18, 2008, 03:34:39 AM »
Quote
cause Avast to update more quickly (rather than one hour) at startup

If that statement is true then something else is happening. 

My 11 year old laptop with Windows Me and only 96Mb of memory does not take anything like that long to update even when I only power it on every couple of months and there is a backlog of updates - yes it does take about 15-20 minutes sometimes but an hour??
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DaneBrooke

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Re: Avast.setup process system hog
« Reply #29 on: July 18, 2008, 04:14:19 AM »
Quote from: psw on March 15, 2008, 10:22:36 PM
But what is the total physical memory amount for this PC? Really 128 M? Probably heavy swapping expected.

The system that started this thread had 1GB RAM.
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