Webshield only scans incoming. In 1hour 42 min 165 files, but I've been here most of that time.
Like I said, I don't use IM so I don't know if there is something else to setup.
I get an update as some as I start my computer. I've got the always connecte box checked. When I had dial up I had dial up box checked and recieved up dates when I connected.
Can you check there and see if anything is checked?
Right click the "a" icon, program settings,update conections.
Other than that, I'm out of ideas.