Weird bug: Can't do nothing with the file.

[Gouveia]

Hey guys. So, I got a trojan on my PC, and when avast! detects it, I can't do anything at all with the file. Can't move to the quarantine, can't delete. The only way is to delete it manually. Is that a problem on my PC? Or is it because of the file?

Not such a worry, but I would like to hear a solution

[CharleyO]

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What is your computer's OS, is avast VPS up-to-date, what trojan was found, and where was it found?


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[devilstrings]

I think I too have a similar bug, thats been eating my pc from quite some time...

This message comes up whenever I visit any website...I did a ful system scan as well as a boot-time scan, no go.

I have the latest version...4.7.1098. Using Win XP MCE (2005); ...Lemme knw if u need any other info...

Please advice...

[DavidR]

It is not the fact you are visiting any web site, but that something is trying to connect that particular web site (I assume that is the same url every time?).

I take it that you aren't typing the url in the image?

So you would appear to have an undetected adware/spyware or browser hijack on your system.

If you haven't already got this software (freeware), download, install, update and run it, preferably in safe mode. SUPERantispyware On-Demand only in free version.

[Gouveia]

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What is your computer's OS, is avast VPS up-to-date, what trojan was found, and where was it found?


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It's always found somewhere within the Windows folder. My avast! is up-to-date and it's running on a XP SP2. I think that's something quite similar of what that guy showed, but it always shows "A Trojan was detected!".

Anyway, I followed David's tip and it looks like it's gone. Hope so

[DavidR]

We hope so too

[devilstrings]

I downloaded and ran a scan in safe mode, it found about 30 harmful items, but still no go. I updated avast again.

I still get the same error message...

And, as rightly pointed out; I dont go to that site...it just comes up for everysite, and when I click "abort connection" or exit that message, i can then browse, but sometimes i get another window(using Opera Browser; v9.25): "the document has moved here" when i click; here.....it goes to the website, showing the pic below.

I tried the same in IE, same; only difference is I dont get the message: "the document has moved here..."

Please help....and lemme knw if u need any further and particular info to track this down...

[CharleyO]

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Hi devilstrings -

Please download HijackThis from the link below, run the program but do not make any fixes, and then post the log results in this thread using the "copy & paste" method. It will probably take more than one post to be able to get the complete log posted. Someone will review your log and then offer help.

http://filehippo.com/download_hijackthis/


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[devilstrings]

Hi Charley, I downloaded and ran the HiJackThis application, Im pasting the log file below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:06 PM, on 2/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "C:\Program Files\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s  -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKLM\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKLM\..\Policies\Explorer\Run: [PolicyRun] C:\WINDOWS\system32\spoolsv32.exe
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: 24Online Client.lnk = C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/26.30/uploader2.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{331D2A3E-C6C5-4E35-B5EE-59707900C4C7}: NameServer = 172.20.0.1
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

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Let me know if ya'll need any further info. Thanks...