Just a thought here. There are so many questions and concerns of how to set up avast and spam programs to work together in harmony that i was thinking that we could write up our own whitepages to have included in the avast exe. And since we have accumalated so many different spam program settings, we could even say, If you have this, do this to set up. Just a thought....and my 2 cents. 
Datagg, I think that is worth more than 2 cents! ;
Sometimes I wish we had a forum just for newbies...with the type of information you are talking about--solutions to common problems they may encounter when first setting up Avast! Something more complete than FAQs...if possible.
Of course, people don't have the same problems, but there is some commonality to their questions.
Many people--myself included!--don't really look around and read the directions, so to speak, before they become frantic.
If we had something like, "If you are new to Avast!, please start here..."
ah, sounds silly in a way, though

cojo