She has another problem here it is....
Second, I still can't find the file after upgrading to the newest HJT. This is what that one website said: 0 bytes size received / Se ha recibido un archivo vacio, and this is the link to the new log (word wrap's off, but I don't see how it matters) http://pastebin.com/m35472a21 here is her new HiJackThis log.
No, you found it. It just doesn't like to be scanned. 0 byte files always make me suspicious.
Do you have access to the computer? It's rather difficult to help through a third party. Can your friend come here and continue?
I saw the Myway in the log. It one of the things that should be removed. Good suggestion, SAS, it will get rid of somethings, plus the cookies. But I think this is going to take tools with more power.