Oh, I see. They will say "Global Moderator" or ALWIL Team. Cool.
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The problem is that the avast! problems that users are facing are unknown to me. So I can't provide a solution even if I wanted to. 
How do you think I learned about avast as I have experienced virtually none of the problems that I try to help with
By being involved in the forums and learning from the vast amount of information available on the forums others and after a short while passing that information on and continuing to learn more seemingly every day.
Stick around and browse the forums, especially the sticky topics at the top of each of the forums, not to mention the avast help file. They provide a wealth of information to help you get the best from avast.
