|Avast Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)|
|HijackThis Log: Please help diagnose|
|(1/8) > >>|
Hope this is it.
You have some major infections.
Start with this.
Download this program to your desktop so you can find it if needed.
LSP-Fix Download Link
Click on start, then settings and then control panel.
Double-click on the Add/Remove Programs icon.
Look through the installed programs for a program called New.Net or NewDotNet. and uninstall it.
If there is no uninstall program listed then do the following:
Go to www.newdotnet.com/removal.html
Scroll down to Procedure 4 and follow the removal instructions
Open HJT, run a system scan only, check mark these lines if present
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
Close all other browsers/windows, click fix, close HJT.
NOTE: Do not fix any 010 lines. Please return to the forum and ask for help.
If you can not connect to the internet run the LSP-Fix program you download earlier, and click on the finish button. Reboot and you should be able to get back on.
Download SDFix and save it to your desktop.
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
In Safe Mode, double click SDFix.exe and install to the default location by clicking Install. The SDFix Folder will be extracted to %systemdrive% \ (Drive that contains the Windows directory - typically 'C:\SDFix') Open the SDFix folder in Safe Mode then double click the RunThis.bat file to start the fixtool. Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and post of the results file Report.txt in your next reply along with a new HijackThis log
I need a new HJT log
Some of it's gone. :)
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