Please help avast will not update?

[iga]

yeah i know its all messed up big time!

i did run the uninstaller but it did not work on any of does files i just could not get them deleted
i can not even rename them folders Avast4(2) i cannot do anything with them at all i have try everything
i cannot rename them delete them notting at all they are just sitting there been a pain!

unless there is a way to get them out in the Registry i have use the Registry a lot in the past to get junk out! if you know how? Thanks!

[rassel]

Did you restart after you uninstall avast? Did you restart after you install avast?

Avast4(2) i cannot do anything with them at all i have try everything
i cannot rename them delete them notting at all they are just sitting there been a pain!

If you still cant deleted the Avast4(2) than try download this software by going this website http://ccollomb.free.fr/unlocker/ and use this program to delete the Avast4(2)

[Lisandro]

Can you boot in Safe Mode and try to delete the files from there (maybe running the uninstall tool)?

[iga]

I did go into Safe Mode today and it did work

i was able to delete that Avast4(2) folder and files it did work, they are gone now
and i did reinstall avast but i still cannot update to the beta i'm still getting that same error!

[Akbaa]

There is something in the registry that doing this.

[Lisandro]

i was able to delete that Avast4(2) folder and files it did work, they are gone now
and i did reinstall avast but i still cannot update to the beta i'm still getting that same error!

In which path are you trying to install?
Are you logged as an administrator?

[iga]

yeah i am loged on as the administrator
and i am useing the default path to install avast,

I do think it prob could be some kind of registry
thing as well maybe i really don't know?

[rassel]

Whats the latests vision of your avast after you updated it?

[iga]

It is (4.7.1098)

[Lisandro]

Sorry if you already answer this, but did you use any other antivirus in this computer in the past? Something in registry is blocking avast to install.
Can't you test your computer against on-line scanners like Kaspersky or BitDefender and check you it's clean?

[iga]

No i never had any other antivirus on my pc befor avast,
I did a online virus scan with BitDefender and one or to other's
they said no virus or anything else!

[Lisandro]

Can you manually delete this registry keys?
HKEY_CURRENT_USER\Software\ALWIL Software
HKEY_LOCAL_MACHINE\SOFTWARE\ALWIL Software

[iga]

Delete them while avast is installed?
avast is working ok it just will not update to the beta thats all,

If i delete them will that stop avast from working right?
because i have uninstalled and reinstalled avast so mean times now
i don't want to be reinstalling it again if i can!

[rassel]

Is ok you doesnt need to reinstall avast any more. And the problem you having is not update to the beta.

[Lisandro]

Delete them while avast is installed?

No, of course not.

avast is working ok it just will not update to the beta thats all,

So, can you wait for the next gold version?