Author Topic: Strange System slowdown after 4.8 update  (Read 22906 times)

0 Members and 1 Guest are viewing this topic.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85631
  • No support PMs thanks
Re: Strange System slowdown after 4.8 update
« Reply #30 on: April 07, 2008, 07:53:44 PM »
So your saying the slow/non boot issue has been fixed?

No that wasn't what I was saying, it related to the quoted text.

By the way, I also had that failing in one or other module in my event viewer, the one ending with a 5.
Error 5 is access denied, not enough rights.

To be precises:
"Internal error has occurred in module aswar scan function failed!, function C0000005"

This has been corrected with today's VPS update, 080407-1


Guess this was wrong then ???

No it isn't wrong, I was quoting exactly what it fixed in the quote of my post.

The update fixed the error aswar scan function failed!, function C0000005, that Sauron posted and you quoted, nothing to do with any slow down.
« Last Edit: April 07, 2008, 07:56:29 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline [SJ]Swordy

  • Newbie
  • *
  • Posts: 9
Re: Strange System slowdown after 4.8 update
« Reply #31 on: April 07, 2008, 09:06:55 PM »
Ah, okay. My bad.

Sorry to say I'm having to not use Avast from now till it's fixed ???

Offline bhuie

  • Newbie
  • *
  • Posts: 13
Re: Strange System slowdown after 4.8 update
« Reply #32 on: April 07, 2008, 09:11:34 PM »
Fear a reinstall, or maybe a better option to try is a repair. Just don't repair on the first screen it's offered, do it from the second screen.

Your files and proggys should still be intact, well most....Not 100% but should be better to try 1st than a complete reinstall......Good luck with it.


Post back with how you get on >:(

Thanks Swordy, I'm off to attempt a repair of XP...

Well, I'm in the middle of XP REPAIR (have been working on it for several hours now) and XP has locked up again in the middle of the repair process.  I can still move the mouse around, but nothing else is happening.  I don't know what 4.8 did to my OS/CPU, but I'm not happy about it.

Offline [SJ]Swordy

  • Newbie
  • *
  • Posts: 9
Re: Strange System slowdown after 4.8 update
« Reply #33 on: April 07, 2008, 09:41:56 PM »
I very much doubt Avast would have done that......Sound like a more serious prob with your Windows Disk, or your Hardware ???

Offline bhuie

  • Newbie
  • *
  • Posts: 13
Re: Strange System slowdown after 4.8 update
« Reply #34 on: April 07, 2008, 10:46:14 PM »
I very much doubt Avast would have done that......Sound like a more serious prob with your Windows Disk, or your Hardware ???

Unless the timing of a hardware failure is just amazingly coincidental, the Avast 4.8 update is the only change that's been made to my computer....

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11804
    • AVAST Software
Re: Strange System slowdown after 4.8 update
« Reply #35 on: April 07, 2008, 11:23:28 PM »
As Tech said - avast! is not loaded in safe mode. So, if you can't boot even into the safe mode, the problem is somewhere else.

Offline Sl3dgehammer

  • Newbie
  • *
  • Posts: 16
  • Don't mess with The Admin...
Re: Strange System slowdown after 4.8 update
« Reply #36 on: April 08, 2008, 11:22:40 AM »
What Software do the other PCs use? Same Win XP SP2 and ZoneAlarm?

Yes, same version of Win Xp Prof with Sp2, and latest Zonealarm, almost same applications(Office Xp, Novell client....etc.) and setup...

But different hardware, and these are important well monitored, and absolutly stable company's pcs, with Avast Professional licenses and flawless hardware...!  :-\

1 piece Dell Optiplex GX280 with WinXp Prof. 5.1.2600 Sp2 build 2600.2562
   512Mb ram, Family 15 Model 4 Stepping 1 Intel Cpu ~ 2793Mhz
2 piece Dell Optiplex GX520 with WinXp Prof. 5.1.2600 Sp2 build 2600.2562
   1 Gb ram, Family 15 Model 4 Stepping 9 Intel Cpu ~3058Mhz

And the problem is the hard slowing, we havent any boot problem and if I set the Avast protection modules OFF the slowing is gone......  ???
« Last Edit: April 08, 2008, 11:24:13 AM by Sl3dgehammer »

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
Re: Strange System slowdown after 4.8 update
« Reply #37 on: April 08, 2008, 11:25:01 AM »
If you work the avast providers one by one have you identified one provider that seems to be the cause of the excessive CPU utilization?

Offline Sl3dgehammer

  • Newbie
  • *
  • Posts: 16
  • Don't mess with The Admin...
Re: Strange System slowdown after 4.8 update
« Reply #38 on: April 08, 2008, 11:56:30 AM »
Are you referring to slowdowns and freezes or really a crash (or blue screen of death)?
Are there any files called <avast>\data\log\unpXXXX (where XXXX is a random number)?
If so, send them to vlk (at) avast (dot) com
They may contain more information about the problem (maybe a link to this thread).

Is the problem related to this one?
http://forum.avast.com/index.php?topic=34464.msg289174#msg289174

The link is broken.....  ::)

Slowdown, but very heavy (task switch between Excel<>IE =>4-5 min), if 2 IE page and 1 Excel and 1 Notepad file is already open the switch last near forever  >:(

In the log dir I found only 1 outdated (2008.01.11) unpXXXX file (unp72974800.tmp.mdmp)!? I think that changes nothing.

Offline Sl3dgehammer

  • Newbie
  • *
  • Posts: 16
  • Don't mess with The Admin...
Re: Strange System slowdown after 4.8 update
« Reply #39 on: April 08, 2008, 12:59:10 PM »
If you work the avast providers one by one have you identified one provider that seems to be the cause of the excessive CPU utilization?

Standard protection :P , but I know this so far....

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Strange System slowdown after 4.8 update
« Reply #40 on: April 08, 2008, 01:45:20 PM »
http://forum.avast.com/index.php?topic=34464.msg289174#msg289174
The link is broken.....  ::)
Which one? The one I've posted seems to be working.
Which is your Standard Shield sensitivity? High or Normal?
Some other program or driver is deeply conflicting...
Did you have any other antivirus in the past in this computer? Other security program?
The best things in life are free.

Offline Sl3dgehammer

  • Newbie
  • *
  • Posts: 16
  • Don't mess with The Admin...
Re: Strange System slowdown after 4.8 update
« Reply #41 on: April 08, 2008, 02:37:28 PM »
http://forum.avast.com/index.php?topic=34464.msg289174#msg289174
The link is broken.....  ::)
"Which one? The one I've posted seems to be working."

An Error Has Occurred!
The topic or board you are looking for appears to be either missing or off limits to you.

Said the forum engine! :D  :-X

"Which is your Standard Shield sensitivity? High or Normal?"

Custom: MS-DOS programs not scanned, custom skip list

"Some other program or driver is deeply conflicting..."

Only now? We are using Avast near 4 years.....

"Did you have any other antivirus in the past in this computer?"

Nope, only Avast....  8)

"Other security program?"

ZoneAlarm firewall, and SpyBot S&D, but till now they not causing any problem.

« Last Edit: April 08, 2008, 02:40:01 PM by Sl3dgehammer »

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85631
  • No support PMs thanks
Re: Strange System slowdown after 4.8 update
« Reply #42 on: April 08, 2008, 02:57:43 PM »
http://forum.avast.com/index.php?topic=34464.msg289174#msg289174
The link is broken.....  ::)
Which one? The one I've posted seems to be working.
<snip>

It is working for me also Tech, but that is because you and I have over 300 posts otherwise that forum is restricted.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Strange System slowdown after 4.8 update
« Reply #43 on: April 08, 2008, 03:16:36 PM »
It is working for me also Tech, but that is because you and I have over 300 posts otherwise that forum is restricted.
You're right. I haven't noticed that.
The best things in life are free.

Offline FirstTimeCaller

  • Newbie
  • *
  • Posts: 1
Re: Strange System slowdown after 4.8 update
« Reply #44 on: April 08, 2008, 07:44:37 PM »
Just thought I would add my experience to the list.  I have two systems that will no longer boot after updating to 4.8.  Same type of behavior -- mouse works fine but system appears hung.  Task manager shows that the CPU usage is not maxed out and there is no network activity.  Avast is about the only process active.

I can reboot in safe mode and remove Avast.  This restores normal behavior of the system.  Tried to reinstall 4.8 but the problem returned.

{edit} I should mention that both systems are running XP SP2.  One is a Dell Dimension and the other is an IBM Thinkpad.  The only firewall is the default Windows one.
« Last Edit: April 08, 2008, 07:53:00 PM by FirstTimeCaller »