Author Topic: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED  (Read 14201 times)

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wursti

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Re: Workaround for the Startup Freeze Issue version 4.8.1169
« Reply #15 on: April 11, 2008, 05:13:07 PM »
wursti, it's difficult to guess...
Can you check the folder <avast>\data\log
Are there any files called unpXXXX there  (where XXXX is a random number)?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

Files sent to Vlk, hope them helps! :)

MiguelAngelXP

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Re: Workaround for the Startup Freeze Issue version 4.8.1169
« Reply #16 on: April 12, 2008, 06:59:21 AM »
Answering your question Vlad (scary abbreviation) hehehehe    ;D but during the 5 minutes delay the desktop is empty without the taskbar

Regards  ;D
MiguelAngelXP

I've seen negative interaction between avast! 4.8, WinPatrol and Process Explorer. If all 3 were set to start with Windows (PE by inserting a shortcut in the 'startup' folder) the Taskbar and desktop icons would appear but then the tasbar immediately disappear for a few minutes during which no disk or network activity was apparent. Clicking the 'My computer' desktop icon during this period would open the menu box but no icons, just white space with a border. Then suddenly the taskbar appeared and tray icons loaded as quickly as usual. Removing any one of the 3 solved the problem (At the moment it's Winpatrol).

Have you tried (temporarily) removing Online Armour?

Regards
 :o Vlad the Impaler!  ;D ;D

Hi Vlad :

Well actually I was wondering about Online Armor, but I'm already I have been very busy testing this version and I'm sort of getting tired  (in the good sense), so I will let it go, and leave the program as it is.

Kindly regards
MiguelAngelXP  ;D

« Last Edit: April 12, 2008, 01:26:06 PM by igor »

MiguelAngelXP

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #17 on: April 14, 2008, 02:54:44 AM »
I forgot to acknowledge your help Vlad, thanks pal  ;D

Kindly Regards
MiguelAngelXP

ghc_x

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #18 on: April 16, 2008, 05:00:26 PM »
MiguelAngelXP, you are so great, follow your guide, I startup my PC successfully, thank you!  ;D

Offline Vlk

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #19 on: April 17, 2008, 04:29:37 PM »
This thread is quite confusing, I have to say.
Can anyone please confirm/deny that build 1178 solves the problem?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline Lars-Erik

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Re: Workaround for the Startup Freeze Issue version 4.8.1169
« Reply #20 on: May 08, 2008, 12:17:12 PM »
Try to see if the latest beta version solves this.
Please see here http://forum.avast.com/index.php?topic=34612.0 for more information.

Just wanted to add something to this thread that might be of use.

I did not originally have any problem with freeze at boot (not for a while).

But I DID have a problem that "steam.exe" (the Valve onlien game client) freezes for one minute at start. And this issue has started latelty (never was like this before).

But after I installed XP SP3 I too got the freeze at boot (just after desktop appears) and I downloaded the lastest beta to test...

And guess what. Not only did it solve the boot issue, but "steam.exe" no longer freezes as well.

Thought that might me interesting to now...
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Offline Lisandro

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #21 on: May 08, 2008, 02:13:44 PM »
And guess what. Not only did it solve the boot issue, but "steam.exe" no longer freezes as well.
Glad to know. Thanks for posting back.
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Sudim

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #22 on: July 22, 2008, 06:18:40 AM »
I have the same exact problem except for one weird thing. Avast told me I had a trojan infect one of my files. So I ran a system scan when my computer booted up (blue screen and everything). Ever since then I have the desktop freeze issue. Now I restored everything that was put into the Avast chest but that didn't work. The only thing I can do is hit ctrl+alt+del --->file --->run --->C: and everything pops up instantly. I still don't have any of my startup items working so I need to go and turn on all the programs manually. This lead me to cancel and uninstall Avast because everything was working fine until then.

Offline Lisandro

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #23 on: July 22, 2008, 04:21:39 PM »
I have the same exact problem except for one weird thing.
We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version number?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?  Did you have in the past?
- Any other security programs that could interfere?
- In XP/Vista, is there any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'?
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Offline Geoffo

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Re: Workaround for the Startup Freeze Issue version 4.8.1169 REVISITED
« Reply #24 on: July 28, 2008, 12:07:34 PM »
I have just prog update to 4.8.1229, and am now experiencing this problem. Can anyone tell me if there was ever an outcome, other than to say "Let's wait for the next build" - cos that has now caused the problem for me.

I've tried the Settings >> Troubleshooot >> Disable root scan and that didn't work. I am loathe to try the untick indexing solution as this really is interfering with the normal workings of windows (as someone else has said).

Is the any way I can 'undo' this latest update?

Geoff
Win7, Chrome, Avast MBAM, SUS,