Program Conflict

[Joe S]

Since updating to 4.8 Home Edition I'm having problems with Spy Sweeper version 4.59.There are temporary freezes when I start it, I only run it manually. I tried disabling check for rootkits and self defense in Avast but it did not help. I even removed and reinstalled Spy Sweeper. The problem still exists.
Joe

[Lisandro]

Hmmm... how to solve this... I'm empty...

[Joe S]

After more experimenting the problem seems more confined to the first few minutes after boot up or resuming from hibernation. Since I run it manually it's not that big of a problem but would be if it was set to run on start.
Joe

[Lisandro]

Don't you run the resident part of Spy Sweeper?

[Joe S]

I just scan with it. It got to be pretty bloated and was a real pain installing or updating software with constant pop ups during the process. I run SpyBot search and destroy real time.
Joe

[Joe S]

I began to notice short freezes where only the mouse pointer moved. These lasted 1-2 min. I uninstalled and reinstalled 4.7.
Joe

[Lisandro]

Can you check the folder <avast>\data\log
Are there any files called unpXXXX there  (where XXXX is a random number)?
Specially with a time/date earlier than you've moved back to 4.7.
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

[Joe S]

As an update I just uninstalled version 4.7 and did a clean install of the 4.8.1178 now Spy Sweeper starts normally.
Joe

[Lisandro]

As an update I just uninstalled version 4.7 and did a clean install of the 4.8.1178 now Spy Sweeper starts normally.

Glad to know. In fact, version 4.8 and even the latest beta solve a lot of problems with 4.7.

[Joe S]

Since the last post I had time to check out Roxio 7 It seems to be OK too. I know others had problems with it. I spliced a couple video clips and then burned to a CDRW with no problems.
Joe

[CharleyO]

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Thanks for the update, Joe ... glad to know all is going well.   


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