Author Topic: Help please with Win:32Rootkit-gen [Rtk]  (Read 17692 times)

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Offline Lisandro

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Re: Help please with Win:32Rootkit-gen [Rtk]
« Reply #15 on: April 15, 2008, 12:29:19 AM »
but is there anything that i can do in the meantime?  :'(
You need to use the Exclusion lists:

For the Standard Shield provider (on-access scanning):
Left click the 'a' blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button...

For the other providers (on-demand scanning such as the screen-saver or the Simple User Interface):
Right click the 'a' blue icon, click Program Settings.
Go to Exclusions tab and click on Add button...

You can use wildcards like * and ?.
But be careful, you should 'exclude' that many files that let your system in danger.
The best things in life are free.

Jahn

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Re: Help please with Win:32Rootkit-gen [Rtk]
« Reply #16 on: April 15, 2008, 01:21:53 AM »
False positive alert Win32:Rootkit-gen [Rtk] will be fixed in next VPS update.

but is there anything that i can do in the meantime?  :'(
Do you have VPS 80414-1? Is the rootkit still being detected? Where? Your problem may not be the same as mine.

Atheros7212

  • Guest
Re: Help please with Win:32Rootkit-gen [Rtk]
« Reply #17 on: April 15, 2008, 02:45:51 AM »
thanks soo much!!! ^___^  ;D ;D ;D

Atheros7212

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Re: Help please with Win:32Rootkit-gen [Rtk]
« Reply #18 on: April 15, 2008, 02:51:58 AM »
False positive alert Win32:Rootkit-gen [Rtk] will be fixed in next VPS update.

but is there anything that i can do in the meantime?  :'(
Do you have VPS 80414-1? Is the rootkit still being detected? Where? Your problem may not be the same as mine.

yes, i do my Avast just updated itself again today, and i have VPA 80414-1, but still, whenever i turned on my game, Avast would say that it's found Win32:Rootkit-gen [Rtk] in my game folder, and so Avast disables the game.

i took Tech's advice and blocked Avast from scanning the folder where my game is located, and so far, my game's been working. unless theres a better alternative to completely eliminate the problem  ::), rather than just cover it up by stopping Avast from scanning my game directory. if so, please let me know!!! ^___^  i really appreciate it

Offline Lisandro

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Re: Help please with Win:32Rootkit-gen [Rtk]
« Reply #19 on: April 15, 2008, 03:27:22 AM »
yes, i do my Avast just updated itself again today, and i have VPA 80414-1, but still, whenever i turned on my game, Avast would say that it's found Win32:Rootkit-gen [Rtk] in my game folder, and so Avast disables the game.
Are you sure this is a false alarm and not a real infection?
If so, update avast regularly and then, when it's corrected, remove the folder from the Exclusion list.

This link is a tutorial on how to help correct a virus detection that you believe to be false:
http://forum.avast.com/index.php?topic=25009.msg204838#msg204838
or http://forum.avast.com/index.php?topic=7779.msg62586#msg62586
The best things in life are free.